Public recall detail

XBee® Smart Plug

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Recall Safety notice
Quick summary

Quick summary: XBee® Smart Plug .

Recommended action

Recommended action: compare your product with the official notice and follow the instructions published by the official source.

Recall details

Quick summary: XBee® Smart Plug .

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

Brand

Affected products

DescriptionXBee® Smart Plug Product description This recall involves the Power Adapter sold under the brand name "XBee®" Smart Plug. The Smart Plugs are labelled "50001550-01 A". Post-recall Smart Plugs are labelled "50001550-01 F". A label with a revision of F or higher indicates a Smart Plug that is not subject to recall. Hazard identified The line and Neutral contacts in the switched outlet are reversed when the switch is closed. When the switch is opened the Neutral side of the switched outlet is still powered with the line voltage, posing a shock hazard if contact is made between the Neutral side of the switched outlet and earth. Neither Digi International nor Health Canada has received reports of incidents or injuries to Canadians related to the use of these affected smart plugs. Number sold The recalled 254 units of the recalled smart plugs were sold at Digi International stores in Canada. Time period sold The recalled smart plugs were sold from October 2009 to September 2011. Place of origin Manufactured in Taiwan. Companies Manufacturer Digi International Minnetonka Minnesota UNITED STATES Images (select thumbnail to enlarge - opens in a new window)

What you should do

  • Customers with an "XBee®" Smart Plug subject to this recall are instructed to stop using the "XBee®" Smart Plug and contact Digi International for instructions on how to replace the affected plug.
  • For more information, consumers may contact Andrew Lund, 877-912-3444 (extension 3287), or by email at alund@digi.com or by mail at this address:
  • 11001Bren Road East Minnetonka, Minnesota 55343
  • Consumers may also view the recall notice on the [NJS_FILE:8938bd5d-9d57-4166-a983-ba1b1f802cc4:934fcb1b-985c-4bf9-abaa-0ea301c00d6f].
Additional official information
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Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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