Public recall detail

West Elm Folding Chairs

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Recall Safety notice
Quick summary

Quick summary: West Elm Folding Chairs .

Recommended action

Recommended action: compare your product with the official notice and follow the instructions published by the official source.

Recall details

Quick summary: West Elm Folding Chairs .

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

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Affected products

DescriptionWest Elm Folding Chairs Product description This recall involves West Elm solid wood and fully assembled folding chairs sold in white, red or chocolate. The chairs were sold individually and in sets of two and four. An unfolded chair measures 43.2 centimetres (17-inches) wide by 48.3 centimetres (19-inches) deep by 78.7 centimetres (31-inches) high. A sticker on the underside of the seat reads "West Elm." Hazard identified The chair can collapse in normal use, posing a fall hazard to consumers. Neither West Elm nor Health Canada has received any reports of incidents or injuries to Canadians related to the use of these chairs. The firm has received 14 reports of collapsed, broken or cracked chairs. Of those reports, two consumers have reported minor injuries after falling from a collapsed chair, however medical attention was not required. Number sold Approximately 112 units of the recalled chairs were sold at the West Elm location in Toronto, ON. Approximately 10,000 units of the recalled products were sold at West Elm In the United States. Time period sold The recalled chairs were sold from September 2011 to January 2012. Place of origin Manufactured in Malaysia. Companies Manufacturer Goodview Timber Industries SDN BHD MALAYSIA Distributor West Elm San Francisco California UNITED STATES Images (select thumbnail to enlarge - opens in a new window)

What you should do

  • Consumers should immediately stop using the recalled chairs and contact West Elm at the toll free number below for information on how to return the chairs for a full refund.
  • For more information, West Elm can be reached at 1-855-262-9744 between 7 a.m. and midnight ET daily, or visit the firm's website.
  • Consumers may view the release by the US CPSC on the Commission's website.
Additional official information
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Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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