Public recall detail

WATIER Age Control Supreme Sublime Advanced Rich day cream recalled due to microbial contamination

2025-04-30

high
Recall Safety notice
Quick summary

Quick summary: WATIER Age Control Supreme Sublime Advanced Rich day cream recalled due to microbial contamination. Date: 2025-04-30.

Recommended action

Recommended action: stop using or consuming the product if you believe it matches the recall, review the official details, and follow the instructions from the official source.

Recall details

Quick summary: WATIER Age Control Supreme Sublime Advanced Rich day cream recalled due to microbial contamination. Date: 2025-04-30.

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

BrandWATIER
ProductAge Control Supreme Sublime Advanced Rich day cream
IssueConsumer products - Microbial hazard
IdentificationRA-77350

Affected products

BrandWATIER
ProductAge Control Supreme Sublime Advanced Rich day cream
DescriptionThis recall involves WATIER Age Control Supreme Sublime Advanced Rich day cream sold in a cylindrical printed glass jar containing 50 mL of cream, in cardboard secondary packaging. The UPC associated with the product and the batch affected by this recall can be found printed on the bottom of the secondary packaging: 058655630646 and (L)23L1757.

Issue

The recalled product does not meet microbial standards over time. The product may contain a microorganism called Lactobacillus pentosus. Lactobacillus pentosus (a probiotic) poses little medical risk to people. As of April 22, 2025, the company has received no reports of incidents or injuries in Canada.

What you should do

  • Consumers should immediately stop using the recalled product and contact Groupe Marcelle Inc. to obtain a refund.
  • For more information, consumers can contact Groupe Marcelle Inc. by telephone at 1-800-665-4531, from 7:30 am to 4:30 pm EST, Monday to Friday or by email at customer.service@groupemarcelle.com.
  • Please note that, in addition to the requirements of the Cosmetic Regulations the Food and Drugs Act (FDA) prohibits the sale of cosmetics that are either made with hazardous substances, or under unsanitary conditions, to users in Canada.
  • Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
  • This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional official information
AudienceGeneral public
CategoryConsumer products - Beauty and personal care
CompaniesManufacturer and Distributor Groupe Marcelle Inc. 9200 Chemin de la Côte de Liesse Lachine (Quebec) Canada, H8T 1A1
Published byHealth Canada
Alert / recall typeConsumer product recall
Identification numberRA-77350
Background{}
CompaniesManufacturer and Distributor Groupe Marcelle Inc. 9200 Chemin de la Côte de Liesse Lachine (Quebec) Canada, H8T 1A1
AudiencesGeneral public
Source updated2025-04-30

Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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