Public recall detail

WarmWave and Hunter Oscillating Ceramic Tower Heaters recalled due to fire hazard

2022-06-16

critical
Recall Safety notice
Quick summary

Quick summary: WarmWave and Hunter Oscillating Ceramic Tower Heaters recalled due to fire hazard. Date: 2022-06-16.

Recommended action

Recommended action: stop using or consuming the product if you believe it matches the recall, review the official details, and follow the instructions from the official source.

Recall details

Quick summary: WarmWave and Hunter Oscillating Ceramic Tower Heaters recalled due to fire hazard. Date: 2022-06-16.

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

Brand
ProductWarmWave and Hunter Oscillating Ceramic Tower Heaters
IssueConsumer products - Fire hazard
IdentificationRA-64269

Affected products

ProductWarmWave and Hunter Oscillating Ceramic Tower Heaters
DescriptionThis recall involves WarmWave and Hunter Oscillating Ceramic Tower Heaters. The recalled products can be identified by model number HPQ15G-M which is located on the cETL label found on the bottom of the product.

Issue

The recalled heater’s cord and plug can overheat when in use, posing a burn and fire hazard. As of June 13, 2022, the company has received no reports of injuries or incidents in Canada. In the Unites States, the company has received 8 customer reports of fire at the plug or cord and dozens of reports of the plug or cord overheating, with no reports of injury or death and one report of minor property damage.

What you should do

  • Consumers should immediately stop using the recalled product and visit www.homeproductservice.com/recall to apply for full or partial product refund.
  • For more information, consumers can contact Sienhua Group (North America) Inc. by email at 18inCeramicHeaterRecall@gmail.com.
  • Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Sienhua Group (North America) Inc.
  • Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
  • Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
  • This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional official information
AudienceGeneral public
CategoryConsumer products - Electronics
CompaniesDistributor Home Depot Canada Inc. Toronto, Ontario CANADA Importer Sienhua Group (North America) Inc. Kennesaw, Georgia USA Manufacturer GD Shine Electric Appliances Co, Ltd GuanDong CHINA
Published byHealth Canada
Alert / recall typeConsumer product recall
Identification numberRA-64269
Background{}
CompaniesDistributor Home Depot Canada Inc. Toronto, Ontario CANADA Importer Sienhua Group (North America) Inc. Kennesaw, Georgia USA Manufacturer GD Shine Electric Appliances Co, Ltd GuanDong CHINA
AudiencesGeneral public
Source updated2022-06-16

Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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