Quick summary: Update: Generac and DR Portable Generators Recalled due to Finger Amputation and Crush Hazards . Date: 2021-10-28.
Update: Generac and DR Portable Generators Recalled due to Finger Amputation and Crush Hazards
2021-10-28
Recommended action: stop using or consuming the product if you believe it matches the recall, review the official details, and follow the instructions from the official source.
Recall details
Quick summary: Update: Generac and DR Portable Generators Recalled due to Finger Amputation and Crush Hazards . Date: 2021-10-28.
Affected product details
Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.
Affected products
Issue
The folding handle on the side of the generators can pinch the user’s fingers, posing an amputation and crush hazard, unless the locking pin has been properly inserted to secure the handle in place before and after moving the generator. Update on incidents reported: As of November 8, 2022, the company has received no reports of incidents or injuries in Canada. In the United States, the company has received a total of 37 reports of injuries including 24 reports of finger amputation and 5 of crush injuries.
What you should do
- Update: Consumers should immediately stop using the recalled portable generators, unless the locking pin has been properly inserted to secure the handle in place before and after moving the generator, and contact Generac for a free, updated repair kit.
- Customers who responded to the original recall will automatically be sent a new kit. Please allow four weeks from the release of this notice for the processing of orders before inquiring if you have not yet received your kit.
- For more information, consumers may contact Generac Power Systems, Inc. by telephone toll-free at 1-844-242-3493 from 8:00 a.m. to 5:00 p.m. CDT Monday to Friday, or accessing the Generac website.
- Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Generac Power Systems, Inc.
- Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
- Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
- This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional official information
Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.
Frequently asked questions
Answers based on the official recall notice.
Product images
Official product images from Health Canada.
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