Public recall detail

Update: Generac and DR Portable Generators Recalled due to Finger Amputation and Crush Hazards

2021-10-28

high
Recall Safety notice
Quick summary

Quick summary: Update: Generac and DR Portable Generators Recalled due to Finger Amputation and Crush Hazards . Date: 2021-10-28.

Recommended action

Recommended action: stop using or consuming the product if you believe it matches the recall, review the official details, and follow the instructions from the official source.

Recall details

Quick summary: Update: Generac and DR Portable Generators Recalled due to Finger Amputation and Crush Hazards . Date: 2021-10-28.

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

Brand
ProductGenerac and DR Brand 6500 Watt and 8000 Watt Portable Generators.
IssueConsumer products - Physical hazard
IdentificationRA-62590

Affected products

ModelG0076720, G0076800, G0076800R, G0076812, G0076830, G0076830R, G0076902, G0076902R, G0076903
Serial numberAll
ModelG0076820, G0076820R, G0076822
Serial numberAll
ModelG0076731, G0076751, G0076751R, G0076761, G0076761R, G0076861, G0076861R
Serial numberAll
ModelG0068650, G0068651, G0079960
Serial numberAll
ModelG0064330, G0064340, G0064342
Serial numberAll
ModelG0064331
Serial number3000037849
ModelG0071620, G0071621R
Serial numberAll
ModelG0071621
Serial number3003336356
ModelGP16505DEN
Serial numberAll
ModelGP16505DMN
Serial numberAll

Issue

The folding handle on the side of the generators can pinch the user’s fingers, posing an amputation and crush hazard, unless the locking pin has been properly inserted to secure the handle in place before and after moving the generator. Update on incidents reported: As of November 8, 2022, the company has received no reports of incidents or injuries in Canada. In the United States, the company has received a total of 37 reports of injuries including 24 reports of finger amputation and 5 of crush injuries.

What you should do

  • Update: Consumers should immediately stop using the recalled portable generators, unless the locking pin has been properly inserted to secure the handle in place before and after moving the generator, and contact Generac for a free, updated repair kit.
  • Customers who responded to the original recall will automatically be sent a new kit. Please allow four weeks from the release of this notice for the processing of orders before inquiring if you have not yet received your kit.
  • For more information, consumers may contact Generac Power Systems, Inc. by telephone toll-free at 1-844-242-3493 from 8:00 a.m. to 5:00 p.m. CDT Monday to Friday, or accessing the Generac website.
  • Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Generac Power Systems, Inc.
  • Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
  • Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
  • This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional official information
AudienceGeneral public
CategoryConsumer products - Household items
CompaniesDistributor Generac Power Systems, Inc. Waukesha Wisconsin UNITED STATES Manufacturer Generac Power Systems, Inc. Jefferson Wisconsin UNITED STATES
Published byHealth Canada
Alert / recall typeConsumer product recall
Identification numberRA-62590
Background{}
CompaniesDistributor Generac Power Systems, Inc. Waukesha Wisconsin UNITED STATES Manufacturer Generac Power Systems, Inc. Jefferson Wisconsin UNITED STATES
AudiencesGeneral public
Source updated2022-11-10

Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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