Public recall detail

Unauthorized health products removed from sale at Burnaby and Richmond stores: may pose serious health risks to Canadians

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Recall Safety notice
Quick summary

Quick summary: Unauthorized health products removed from sale at Burnaby and Richmond stores: may pose serious health risks to Canadians .

Recommended action

Recommended action: stop using or consuming the product if you believe it matches the recall, review the official details, and follow the instructions from the official source.

Recall details

Quick summary: Unauthorized health products removed from sale at Burnaby and Richmond stores: may pose serious health risks to Canadians .

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

Brand

Issue

In response to a consumer complaint, a number of unauthorized health products including sexual enhancement products, that may pose serious risks to the health of Canadians, were removed from sale at Male and Female Harmony retail stores in Richmond and Burnaby, B.C., along with the Happy Paradise Adult Store in Burnaby. Health Canada's testing of these products has identified the presence of undeclared prescription medication in these products, which may pose serious health risks.

What you should do

  • Consult your healthcare practitioner if you have used any of these products and are concerned about your health.
  • Submit complaints regarding the sale of these or any other unapproved health products, or concerns related to the safety, efficacy or quality of health products, to Health Canada's Inspectorate, toll-free, at 1-800-267-9675.
  • Report any adverse reaction potentially related to these products to Health Canada (see below).
Additional official information
Background{"text":"Canadians who have taken unauthorized prescription products without the supervision of a healthcare practitioner or without a prescription may face additional risks. You may be misdiagnosed, the treatment might not be appropriate to treat your illness and you may miss the opportunity to obtain appropriate medical treatment. You may also put yourself at risk for drug interactions, or harmful side effects. Health Canada would also like to remind Canadians to read the labelling of the products they buy to verify that the products have been assessed by Health Canada for safety, effectiveness and quality. Health products that have been authorized for sale by Health Canada will have an eight-digit Drug Identification Number (DIN), a Natural Product Number (NPN) or a Homeopathic Medicine Number (DIN-HM) on the label. Some natural health products (NHPs) may have an Exemption Number (EN), which indicates that the product is legally available for sale while Health Canada is reviewing its application for licensing."}
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Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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