Public recall detail

Unauthorized and counterfeit health products seized at Thumbs Up 4 Shiatsu in Mississauga may pose serious health risks

2026-03-25

medium
Drugs Unauthorized product - Product safety
Quick summary

Quick summary: Unauthorized and counterfeit health products seized at Thumbs Up 4 Shiatsu in Mississauga may pose serious health risks. Reason: Unauthorized product - Product safety. Category: Drugs. Date: 2026-03-25.

Recommended action

Recommended action: compare your product with the official notice and follow the instructions published by the official source.

Recall details

Quick summary: Unauthorized and counterfeit health products seized at Thumbs Up 4 Shiatsu in Mississauga may pose serious health risks. Reason: Unauthorized product - Product safety. Category: Drugs. Date: 2026-03-25.

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

Brand
ProductUnauthorized and counterfeit health products, including prescription and injectable drugs.
IssueHealth products - Unauthorized product Health products - Product safety
IdentificationRA-81792

Affected products

ProductTofacitinib Tablets IP 5 mg Rhofanib 5 (Tofacitinib 5 mg) Haircare, Laboratoire Revitacare France (Hyaluronic acid 2 mg)
ProductBepanthen (Dekspantenol 500 mg/2 ml) Bepacto (Dexpanthenol 500 mg/2 ml)) Biacto (Biotin 5 mg/1 ml)
ProductMounjaro vials (tirzepatide) Mounjaro KwikPen (tirzepatide injection) KwikPen (tirzepatide injection), Drug Identification Number (DIN) 03552000 and batch D856216 are invalid

Issue

Health Canada is warning consumers about multiple unauthorized and counterfeit health products seized at Thumbs Up 4 Shiatsu in Mississauga, Ontario. Health Canada has not authorized any of the health products that were seized, which means that they have not been assessed for safety, efficacy and quality. Selling unauthorized or counterfeit health products is illegal. The seized products, including injectables are labelled to contain prescription or other drug ingredients. These products may have been sold or administered for pain management, hair loss, weight management or other cosmetic purposes. Counterfeit drugs are made to look like authentic products, but they are not the same and they may not contain the drug at all. Though some of the counterfeit products are labelled with DINs, which may lead consumers to believe the products were authorized, the manufacturer of Mounjaro has confirmed that the seized products are counterfeit. The best way to make sure your prescription drugs are authentic is to buy them from a licensed pharmacy with a prescription from a healthcare professional. Prescription drugs cannot be sold outside of a licensed pharmacy and should only be taken under the care of a healthcare professional because they are used to treat specific health conditions and may pose serious health risks. Unauthorized or counterfeit health products may: Interact with other medications an individual might be taking. Contain too much, too little, or none of the active ingredient. Contain high-risk ingredients, additives, or contaminants that may or may not be listed on the label. Have not been manufactured or stored safely. Unauthorized or counterfeit injectable drugs carry additional risks, including infections, scarring, allergic reactions, and other serious adverse outcomes due to contamination, improper handling, or unsafe administration. Should additional safety concerns be identified, Health Canada will take appropriate action to protect public health and safety.

What you should do

  • Do not buy or use unauthorized or counterfeit health products. When receiving cosmetic treatments, read product labels (or ask your healthcare professional to show you the product label) to confirm a product has been authorized for sale by Health Canada. Authorized health products have an eight-digit DIN, Natural Product Number (NPN) or Homeopathic Drug Number (DIN-HM). You can also check whether products have been authorized for sale by searching Health Canada's Drug Product Database, Licensed Natural Health Product Database or the Medical Devices Active Licences Listing (MDALL).
  • You can also check whether products have been authorized for sale by searching Health Canada's Drug Product Database, Licensed Natural Health Product Database or the Medical Devices Active Licences Listing (MDALL).
  • Only buy prescription drugs from licensed pharmacies.
  • Consult a licensed healthcare professional (physician, nurse practitioner, pharmacist) if you have been administered or have used unauthorized health products and have health concerns.
  • Report any health product-related side effects or complaints to Health Canada.
  • Learn more about buying health products safely: Buying drugs over the Internet Adulteration of natural health products Risks of buying natural health products online The safe use of health products for weight loss Safe Use of Bodybuilding Products - Canada.ca Buying medical devices from internet
  • Buying drugs over the Internet
  • Adulteration of natural health products
  • Risks of buying natural health products online
  • The safe use of health products for weight loss
  • Safe Use of Bodybuilding Products - Canada.ca
  • Buying medical devices from internet
Additional official information
AudienceGeneral public
CategoryProduct name
CompaniesPublished by Health Canada
Published byHealth Canada
Alert / recall typePublic advisory
Identification numberRA-81792
Background{}
CompaniesPublished by Health Canada
AudiencesGeneral public
Source updated2026-03-25

Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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