Public recall detail

Tristar Products recalls AquaRug shower rugs

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Recall Safety notice
Quick summary

Quick summary: Tristar Products recalls AquaRug shower rugs .

Recommended action

Recommended action: compare your product with the official notice and follow the instructions published by the official source.

Recall details

Quick summary: Tristar Products recalls AquaRug shower rugs .

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

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Affected products

DescriptionAquaRug shower rugs Product description This recall involves AquaRug with four plastic suction cups. The rugs are intended to provide a slip-resistant surface in the shower or bathtub. The rugs were sold in beige and clear, and in two sizes: 29.5 inches by 17.25 inches for use in the bathtub, and 21.75 inches by 19.75 inches for use in a shower stall. The rugs have a plastic border and only four plastic suction cups, one affixed to the underside of each corner of the rug. "AquaRug" and "As Seen On TV" are printed on the front of the cardboard packaging. Hazard identified The four suction cups on the underside of the rugs can fail to prevent slipping, posing a fall hazard to the user. Health Canada has not received any reports of consumer incidents or injuries to Canadians related to the use of this product. Tristar Products has received 60 reports of consumers falling in the shower or bathtub while on the recalled rugs including 30 reports of injuries such as bruises, cuts and fractured or broken bones. Number sold About 70,000 rugs were sold in Canada and about 1.4 million rugs were sold in the United States. Time period sold The recalled products were sold from July 2012 to September 2015. Place of origin Manufactured in China. Companies Distributor Tristar Products Inc., Fairfield New Jersey UNITED STATES Distributor TSC Direct, a division of Rogers Media Inc. Toronto Ontario CANADA Retailer Bed, Bath & Beyond Various store locations across Canada Retailer DRTV (cross border TV stations) Various TV stations across Canada Retailer AS SEEN ON TV Various store locations across Canada Retailer AS SEEN ON TV GADGETS Various store locations across Canada Retailer I SAW THAT ON TV & MORE Various store locations across Canada Retailer London Drugs Various store locations across Canada Retailer OSIRIS INC. - SHOWCASE Various store locations across Canada Retailer STAPLES BUSINESS DEPOT Various store locations across Canada Retailer THE BAY-NATATIONAL ACCTS PAYABLE Various store locations across Canada Retailer The Shopping Channel Various TV stations across Canada Retailer THE SHOPPING CHANNEL DIRECT Various TV stations across Canada Retailer uniPHARM WHOLESALE DRUG LTD. VALUE DRUG MART Various store locations across Canada Retailer VALUE DRUG MART Various store locations across Canada Retailer WAL-MART CANADA CORPORATION Various store locations across Canada - Images (select thumbnail to enlarge - opens in a new window)

What you should do

  • Consumers should immediately stop using the recalled shower rugs and contact Tristar Products for instructions on how to dispose of the rugs and to obtain a free replacement rug.
  • For more information, consumers can contact Tristar Products at 1-888-770-7125 from 7 a.m. to 6 p.m. CT Monday through Friday or visit the firm's website and click on "Aqua Rug Recall" for more information.
  • Consumers may view the release by the US CPSC on the Commission's website.
  • Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
  • Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
  • This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
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Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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