Public recall detail

Transport Canada Recall - 2024296 - MERCEDES-BENZ

2024-05-24

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Recall Safety notice
Quick summary

Quick summary: Transport Canada Recall - 2024296 - MERCEDES-BENZ. Date: 2024-05-24.

Recommended action

Recommended action: compare your product with the official notice and follow the instructions published by the official source.

Recall details

Quick summary: Transport Canada Recall - 2024296 - MERCEDES-BENZ. Date: 2024-05-24.

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

BrandMERCEDES-BENZ
ProductCar recalled by MERCEDES-BENZ
IssueVehicle - High Voltage
IdentificationRA-75617

Affected products

BrandMERCEDES-BENZ
ProductCar recalled by MERCEDES-BENZ
Description2023 | MERCEDES-BENZ | EQS SEDAN, 2023 | MERCEDES-BENZ | EQE SEDAN, 2023 | MERCEDES-BENZ | EQE SUV, 2023 | MERCEDES-BENZ | EQS SUV, 2024 | MERCEDES-BENZ | EQS SUV, 2024 | MERCEDES-BENZ | EQE SUV, 2024 | MERCEDES-BENZ | EQE SEDAN, 2024 | MERCEDES-BENZ | EQS SEDAN

Issue

On certain vehicles, a software problem could cause the main contactors for the high-voltage battery to open. If this happens, there could be a sudden loss of power to the wheels.

What you should do

  • Please see corrective actions section below
Additional official information
AudienceGeneral public
CategoryVehicles - Car Vehicles - SUV
CompaniesPublished by Transport Canada
Published byTransport Canada
Alert / recall typeVehicle recall
Identification numberRA-75617
Background{"text":"Visit Transport Canada’s Motor Vehicle Safety Recalls Database for the original recall."}
CompaniesPublished by Transport Canada
AudiencesGeneral public
Source updated2024-06-03

Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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