Public recall detail

Toshiba Satellite Notebook Computers

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Recall Safety notice
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Quick summary: Toshiba Satellite Notebook Computers .

Recommended action

Recommended action: compare your product with the official notice and follow the instructions published by the official source.

Recall details

Quick summary: Toshiba Satellite Notebook Computers .

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

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Affected products

DescriptionToshiba Satellite Notebook Computers Product description This recall involves the DC-In jack on the following models of Toshiba Satellite notebook computers: Satellite Pro T130 Satellite T130 Satellite T130D The model name and number are printed on a label on the bottom of the computer. Hazard identified The DC-In jack (where the AC adapter plugs into the notebook computer) can overheat to the point of melting the plastic base around the DC-In jack opening. This poses a risk of burns to users who touch either the DC-In jack or the AC adapter plug when overheating or melting of the plastic occurs. Toshiba Canada has received 14 reports of excessive heat or smoke due to this hazard, with no reported injuries. In the United States, there have been 129 reports of the notebook computers overheating and deforming the plastic casing around the AC adapter plug. There were two reports of minor burns and two reports of minor property damage. Health Canada has not received any reports of incidents or injuries related to the use of these notebook computers. Number sold Approximately 41,000 of the recalled notebook computers were sold worldwide. Time period sold The recalled products were sold between August 2009 and August 2010. Place of origin Manufactured in China. Companies Manufacturer Toshiba of Canada Limited Markham Ontario CANADATel: 1-800-663-0378 Images (select thumbnail to enlarge - opens in a new window)

What you should do

  • For more information, consumers may contact the Toshiba Customer Service Centre at 1-800-663-0378.
  • Consumers may view the release by the US CPSC on the Commission's website.
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Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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