Public recall detail

Sun Joe iON+ Cordless Lawn Mower Kit (17-inch) recalled due to injury hazard

2022-09-01

high
Recall Safety notice
Quick summary

Quick summary: Sun Joe iON+ Cordless Lawn Mower Kit (17-inch) recalled due to injury hazard. Date: 2022-09-01.

Recommended action

Recommended action: stop using or consuming the product if you believe it matches the recall, review the official details, and follow the instructions from the official source.

Recall details

Quick summary: Sun Joe iON+ Cordless Lawn Mower Kit (17-inch) recalled due to injury hazard. Date: 2022-09-01.

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

Brand
ProductSun Joe 24V-X2-17LM 48-Volt iON+ Cordless Lawn Mower Kit, 17-inch
IssueConsumer products - Injury hazard
IdentificationRA-64495

Affected products

ProductSun Joe 24V-X2-17LM 48-Volt iON+ Cordless Lawn Mower Kit, 17-inch
DescriptionThis recall involves the Sun Joe 24V-X2-17LM lawn mower. The subject product is a 48 Volt 17-inch mulching walk behind lawn mower. The subject product is light green and black in colour. The subject product is 44 inches tall, 19.5 inches wide, and weighs approximately 35 pounds.

Issue

The lawn mower blade may detach unexpectedly creating a risk of serious injury. As of August 22, 2022, the company has received 4 reports of blades detaching in Canada, and no reports of injuries. In the Unites States, the company has received 27 reports of blades detaching and no reports of injuries.

What you should do

  • Consumers should immediately stop using the recalled Sun Joe iON+ Cordless Lawn Mower and contact Snow Joe to determine if their lawn mower is subject to the recall, and if so, how to inspect and repair the lawn mower.
  • For more information, consumers can contact Snow Joe by telephone toll-free at 1-800-641-2917 daily from 8:00 a.m. to 8:00 p.m. ET, by email or visit the company’s website.
  • Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Snow Joe LLC.
  • Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
  • Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
  • This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional official information
AudienceGeneral public
CategoryConsumer products - Outdoor living - Lawn and garden supplies
CompaniesManufacturer Snow Joe LLC Hoboken New Jersey UNITED STATES
Published byHealth Canada
Alert / recall typeConsumer product recall
Identification numberRA-64495
Background{}
CompaniesManufacturer Snow Joe LLC Hoboken New Jersey UNITED STATES
AudiencesGeneral public
Source updated2022-09-01

Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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