Public recall detail

StaRite and Mastertemp Pool Heaters recalled due to fire Hazard

critical
Recall Safety notice
Quick summary

Quick summary: StaRite and Mastertemp Pool Heaters recalled due to fire Hazard .

Recommended action

Recommended action: stop using or consuming the product if you believe it matches the recall, review the official details, and follow the instructions from the official source.

Recall details

Quick summary: StaRite and Mastertemp Pool Heaters recalled due to fire Hazard .

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

Brand

Affected products

ProductStaRite and Mastertemp Pool Heaters
ModelHTR 250 MASTERTEMP LP
DescriptionStaRite and Mastertemp Pool Heaters
ProductHTR 250 MASTERTEMP NA
DescriptionHTR 250 MASTERTEMP NA
ProductHTR 300 MASTERTEMP NA
DescriptionHTR 300 MASTERTEMP NA
ProductHTR 400 MASTERTEMP HD
DescriptionHTR 400 MASTERTEMP HD
ProductHTR 400 MASTERTEMP LP
DescriptionHTR 400 MASTERTEMP LP
ProductHTR 400NG MASTERTEMP HD ASME
DescriptionHTR 400NG MASTERTEMP HD ASME
ProductHTR MT 250LP SPECIAL PACKING EC
DescriptionHTR MT 250LP SPECIAL PACKING EC
ProductHRT MT 250NA SPECIAL PACKING EC
DescriptionHRT MT 250NA SPECIAL PACKING EC
ProductHTR MT 400LP SPECIAL PACKING EC
DescriptionHTR MT 400LP SPECIAL PACKING EC
ProductPOOL HTR 333K LP
DescriptionPOOL HTR 333K LP
ProductPOOL HTR 333K NAT GAS
DescriptionPOOL HTR 333K NAT GAS
ProductPOOL HTR 333K LP
DescriptionPOOL HTR 333K LP
ProductPOOL HTR 400K LP
DescriptionPOOL HTR 400K LP
ProductPOOL HTR 400K NAT GAS
DescriptionPOOL HTR 400K NAT GAS
ProductPOOL HTR HD 200K NA
DescriptionPOOL HTR HD 200K NA
ProductPOOL HTR HD 333K NA
DescriptionPOOL HTR HD 333K NA

What you should do

  • Consumers should immediately stop using the affected product and contact Pentair Water Pool and Spa, Inc. to arrange for a free service visit to have the nuts tightened to the specified torque.
  • For more information, consumers may contact Pentair Water Pool and Spa, Inc. by telephone toll free at 1-800-831-7133 from 8:00a.m. to 7:30 p.m. ET, Monday through Friday.
  • Consumers may view the release by the US CPSC on the Commission's website.
  • Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
  • Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
  • This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional official information
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Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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