Public recall detail

Sony VAIO® F11 and CW2 Series Notebook Computer

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Recall Safety notice
Quick summary

Quick summary: Sony VAIO® F11 and CW2 Series Notebook Computer .

Recommended action

Recommended action: compare your product with the official notice and follow the instructions published by the official source.

Recall details

Quick summary: Sony VAIO® F11 and CW2 Series Notebook Computer .

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

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Affected products

DescriptionSony VAIO® F11 and CW2 Series Notebook Computer Product description This recall involves certain VPCF11 and VPCCW2 series notebook computers. The computers are available in many colours and have "VAIO" on the front outside panel. The model numbers can be found on the bottom of the computers. The following models are included: VPCF11 Series: VPCF111FD/B VPCF113FD/B VPCF117FD/B VPCF1190S VPCF1190CTO VPCCW2 Series: VPCCW21FD/B VPCCW21FD/W VPCCW21FD/R VPCCW21FD/L VPCCW21FD/P VPCCW23FD/B VPCCW23FD/W VPCCW290C Some models may have all model information combined on one white barcode label located on the bottom of the computer. The label may be located anywhere on the bottom of the computer so it may be necessary to look carefully to locate it. On other models, the Product Code and Serial Number are located on a small white barcode label and the Service Tag (only on some models) is located on a second label on the bottom of the computer or behind the battery. The labels may be located anywhere on the bottom of the computer so it may be necessary to look carefully to locate them. Hazard identified The notebook computers can overheat, posing a burn hazard to the consumer. In Canada, neither Health Canada nor Sony has received any reports of incidents or injuries related to the use of these notebook computers. Number sold Approximately 13,499 of the recalled notebook computers were sold in Canada. Time period sold The recalled notebook computers were sold from January 2010 to June 2010 in Canada. Place of origin Manufactured in China and the United States. Companies Distributor Sony Canada Toronto Ontario CANADA Tel: 1-877-899-7669 Images (select thumbnail to enlarge - opens in a new window)

What you should do

  • Consumers should immediately contact Sony for instructions on how to update the computer's BIOS firmware.
  • For more information, consumers may contact Sony toll-free at 1-866-496-7669, visit any Sony Style retail store or visit the firm's website.
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Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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