Public recall detail

Smartdrive Mx2+ Power Assist

2024-12-30

medium
Recall Safety notice
Quick summary

Quick summary: Smartdrive Mx2+ Power Assist. Date: 2024-12-30.

Recommended action

Recommended action: compare your product with the official notice and follow the instructions published by the official source.

Recall details

Quick summary: Smartdrive Mx2+ Power Assist. Date: 2024-12-30.

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

BrandMax Mobility LLC
ProductSmartdrive Mx2+ Power Assist
IssueMedical devices - Performance
Recall classType II
IdentificationRA-76773

Affected products

ProductSmartdrive Mx2+ Power Assist
LotAll devices imported between August 2023 - March 2025
ModelMX2-3DCK MX2-3DC
Serial numberAll devices imported between August 2023 - March 2025
DescriptionSmartdrive Mx2+ Power Assist

Issue

Through market feedback and subsequent investigation, Max Mobility has identified that a material change with the printed circuit board assembly (PCBA) has caused performance issues with the speedcontrol dial. Impacted products were manufactured between August 17, 2023 through November 21, 2024. Recall start date: December 30, 2024

What you should do

  • Contact the manufacturer if you require additional information.
Additional official information
AudienceGeneral public Healthcare Industry
CategoryHealth products - Medical devices - Physical medicine
CompaniesMax Mobility LLC 300 Duke Drive, Lebanon, Tennessee, United States, 37090
Published byHealth Canada
Recall classType II
Alert / recall typeHealth product recall
Identification numberRA-76773
Background{}
CompaniesMax Mobility LLC 300 Duke Drive, Lebanon, Tennessee, United States, 37090
AudiencesGeneral public Healthcare Industry
Source updated2024-12-30

Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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