Public recall detail

Shenzhen Wismec Electronics Co., Ltd. recalls Wismec Exo Skeleton Vaporizers

medium
Recall Safety notice
Quick summary

Quick summary: Shenzhen Wismec Electronics Co., Ltd. recalls Wismec Exo Skeleton Vaporizers .

Recommended action

Recommended action: compare your product with the official notice and follow the instructions published by the official source.

Recall details

Quick summary: Shenzhen Wismec Electronics Co., Ltd. recalls Wismec Exo Skeleton Vaporizers .

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

Brand

Affected products

DescriptionWismec Exo Skeleton Vaporizers Product description This recall involves Wismec Exo Skeleton vaporizers. The products can be identified by their steel frame cage. These vaporizers come with two or three replaceable batteries with code "18650" whose maximum output can reach 200W or 300W. The recalled vaporizers have model number ES300, a 7-digit serial number (S/N) prefix ranging from 6046771 to 6212845, UPC code: 6970470011599 and P/N: W084. The serial number prefix appears on the warranty card and the label of the product box. Hazard identified The recalled products have a firmware issue that can lead to a charging failure causing overcurrent to be supplied to the batteries. This results in overheating, posing fire and burn hazards. As of April 6, 2018, the company has received one report of a house fire attributed to an overheating vaporizer in Canada. The company has received no reports of injuries in Canada related to the use of the affected products. Number sold Approximately 500 units of the affected products were sold in Canada. Time period sold The recalled products were sold from May 30, 2017 to July 10, 2017. Place of origin Manufactured in China. Companies Manufacturer Shenzhen Wismec Electronics Co., Ltd. Baoan District Shenzhen CHINA Images (select thumbnail to enlarge - opens in a new window)

What you should do

  • Consumers should immediately stop using the recalled product and should contact Wismec by email for further instructions. If consumers have misplaced their serial numbers, they are directed to contact the company for further assessment.
  • Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
  • Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
  • This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional official information
Background{}
Companies
Audiences

Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

Official source Monitor products Back to recalls

Starting...

Related recalls

Similar recalls and safety notices.

Loading related recalls...