Public recall detail

Santevia Water System Inc. recalls PureEasy Shower Filter

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Recall Safety notice
Quick summary

Quick summary: Santevia Water System Inc. recalls PureEasy Shower Filter .

Recommended action

Recommended action: compare your product with the official notice and follow the instructions published by the official source.

Recall details

Quick summary: Santevia Water System Inc. recalls PureEasy Shower Filter .

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

Brand

Affected products

DescriptionPureEasy Shower Filter Product description This recall involves the PureEasy Shower Filter. The filter has a white cylindrical plastic housing that contains activated carbon and mineral filtration media designed to reduce chlorine while adding trace amounts of calcium and magnesium. The product has UPC #708574002115 with lot #00003‑20. Hazard identified The housing can unexpectedly separate releasing the mineral contents into the eyes. As of August 21, 2018, the company has received 3 reports of incidents in Canada, and no reports of injuries. Number sold Approximately 4773 units of the affected products were sold in Canada. Time period sold The recalled product was sold between January 2018 and June 2018. Place of origin Manufactured in China. Companies Distributor Santevia Water Systems Inc. Delta British Columbia CANADA Manufacturer Guangzhou PureEasy Hi-tech Co. Ltd. Guangzhou CHINA Images (select thumbnail to enlarge - opens in a new window)

What you should do

  • Consumers should immediately discard the filter and email help@santevia.com for a replacement.
  • For more information, consumers can contact Santevia Water Systems by telephone at 1-604-943-9220, Monday to Friday 8am to 4pm PST or by email.
  • Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
  • Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
  • This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
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Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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