Public recall detail

Samsung Microwave Ovens Installed in Recreational Vehicles for Microwave Cooking

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Recall Safety notice
Quick summary

Quick summary: Samsung Microwave Ovens Installed in Recreational Vehicles for Microwave Cooking .

Recommended action

Recommended action: compare your product with the official notice and follow the instructions published by the official source.

Recall details

Quick summary: Samsung Microwave Ovens Installed in Recreational Vehicles for Microwave Cooking .

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

Brand

Affected products

DescriptionSamsung Microwave Ovens Installed in Recreational Vehicles for Microwave Cooking Product description This Samsung Electronics Canada Inc. notification only involves the following models: MR5492W, MR1031WB, MR1032BB, MR1033SB, MR1352BB, and MR1352WB. No other models are affected. The sticker with the model and the serial number can be found on the right-side door jamb near the button that opens the door. The sticker is dark grey in colour with black lettering. The door must be opened to see the sticker. Hazard identified These microwave ovens may have a defective membrane keypad. As a result, an electrical short can occur causing the oven to activate spontaneously. This could result in excessive heat, smoke, or possibly a fire if combustible items are inappropriately stored in the microwave. Samsung Electronics Canada Inc. and Health Canada have received one report of an incident with no injuries involving these microwaves. Number sold The recreational vehicles with these built-in Samsung microwave ovens affected by this recall were sold only in the United States, but may have been imported to Canada by consumers who purchased such vehicles in the United States. Time period sold The affected microwaves were sold by Samsung Electronics America Inc. to recreational vehicle assemblers and manufacturers from January 1999 to September 2003. Place of origin Manufactured in Korea. Companies Manufacturer Samsung Electronics Co. Seoul KOREA, REPUBLIC OF' Images (select thumbnail to enlarge - opens in a new window)

What you should do

  • Consumers should stop using recalled products immediately and contact Samsung Electronics Canada to arrange free repair of the membrane panel. In the meantime, consumers should unplug their microwave, if possible. If the consumer is unable to unplug the microwave, they should leave the door ajar until the membrane panel is replaced. Consumers should never use a microwave oven for storage; or leave any towels, paper, cloth, or other products in the microwave after use.
  • For more information, consumers may contact Samsung Electronics Canada Inc. toll-free at 1-800-SAMSUNG (726-7864), or by mail at:
  • Samsung Electronics Canada Inc. 55 Standish Court Mississauga, ON L5R 4B2
  • Consumers may also view the recall notice on the [NJS_FILE:8938bd5d-9d57-4166-a983-ba1b1f802cc4:d888d21d-d04e-4611-ac90-25efdbc815f8].
  • Consumers may also visit the Transport Canada road safety recall database.
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Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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