Public recall detail

​Residential Gas Boilers ​recalled due to impact, carbon monoxide poisoning and fire hazards

2026-10-29

critical
Consumer products Consumer product recall
Quick summary

Quick summary: ​Residential Gas Boilers ​recalled due to impact, carbon monoxide poisoning and fire hazards. Reason: Consumer product recall. Category: Consumer products. Date: 2026-10-29.

Recommended action

Recommended action: stop using or consuming the product if you believe it matches the recall, review the official details, and follow the instructions from the official source.

Recall details

Quick summary: ​Residential Gas Boilers ​recalled due to impact, carbon monoxide poisoning and fire hazards. Reason: Consumer product recall. Category: Consumer products. Date: 2026-10-29.

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

BrandAriston Canada - formerly NTI Boilers “NTI”
ProductResidential Gas Boilers
IssueConsumer products - Impact hazard Consumer products - Poisoning hazard Consumer products - Fire hazard
IdentificationRA-82796

Affected products

ProductFTVN150
ModelFTVN150
Serial number2107072138176723 - 2110052238206421 and 3260054C8222970000170 - 3260054C8230380000090
ProductFTVN150C
ModelFTVN150C
Serial number2106142138175874 - 2110182238207369 and 3260055C8222940000044 - 3260055C8230730000052
ProductFTVN199
ModelFTVN199
Serial number2108162138179329 - 2110122238206830 and 3260056C8222940000032 - 3260056C8230790000049
ProductFTVN199C
ModelFTVN199C
Serial number2108052138178753 - 2110132238206920 and 3260057C8223060000023 - 3260057C8230390000200
ProductTFTN150
ModelTFTN150
Serial number2109212238205511 - 2110062238206565 and 3260136C8222940000065 - 3260136C8230590000049
ProductTFTN199
ModelTFTN199
Serial number2108112238202611- 2109222238205641 and 3260137C8222940000069 - 3260137C8230340000104
ProductEFTU-150WBN
ModelEFTU-150WBN
Serial number2104012138170619 - 2107262238201686 and 3260030C8222990000007 - 3260030C8222990000054
ProductEFTU-150WCN
ModelEFTU-150WCN
Serial number2107212138177792 - 2107222238201640 and 3260031C8223130000029 - 3260031C8223130000062
ProductEFTU-199WBN
ModelEFTU-199WBN
Serial number2107222138177940 - 2108032238202110
ProductEFTU-199WCN
ModelEFTU-199WCN
Serial number2108042138178703 - 2103022238192594

Issue

The condensate dish inside the boiler can crack during a delayed ignition, allowing unburned gas to build up inside the sealed cabinet. If the gas ignites, the front cover can suddenly detach, posing a risk of serious injury or death from fire, carbon monoxide (CO) poisoning, and impact hazards. As of ​October 16, 2026​, the company has received two reports of incidents and one report of injury in Canada. In the United States, the company has received one report of incident and no injuries. The company is aware of a total of 34 occurrences of the condensate dish breaking.

What you should do

  • Consumers should immediately stop using the recalled boilers and contact Ariston Canada Inc. to obtain an upgrade kit and assistance in arranging to have a technician install the upgrade kit on your boiler, free of charge. Consumers who must continue using the boiler while awaiting repair should have working smoke and carbon monoxide alarms in their homes.
  • For more information, consumers can contact Ariston Canada Inc. by telephone at 1-800-688-2575, Monday through Friday, from 7:00 am to 8:00 pm ET, by email at VCexchanger@ariston.com or online at https://ntiboilers.com/safety-recalls or www.ntiboilers.com and click on “RECALLS” at the top of the page or https://htproducts.com/safety-notice.html or www.htproducts.com and click on “URGENT RECALL” at the top of the page.
  • Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Ariston Canada.
  • Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
  • Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
  • This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional official information
AudienceGeneral public
CategoryConsumer products - Household items
Companies​​Manufacturer​ Ariston Canada Inc. (formerly NTI Boilers Inc.) Saint John, New Brunswick ​​Canada​
Recall date2026-10-22
Published byHealth Canada
Alert / recall typeConsumer product recall
Identification numberRA-82796
Background{}
Companies​​Manufacturer​ Ariston Canada Inc. (formerly NTI Boilers Inc.) Saint John, New Brunswick ​​Canada​
AudiencesGeneral public
Source updated2026-10-29

Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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