Renpure Tea Tree & Rosemary Scalp Rebalancing Shampoo & Conditioner recalled due to microbial contamination

Issue

These lot codes have elevated microbial levels including aerobic bacteria count, yeast/mold count and Burkholderia cepacia complex which may cause irritation and sensitivity to the user. People with certain health problems including weakened immune systems or chronic lung disease may be more susceptible to infections from B. cepacia. Yeast can cause fungal infections in individuals whose skin and/or immune system is compromised. As of June 3, 2026, the company has received no reports of incident or injury in Canada.

What you should do

• Consumers should immediately stop using the recalled product and return it to Costco Wholesale Canada for a refund.
• For more information, consumers can contact MAV Beauty Brands by telephone at 1-888-224-8485, 9 am to 5 pm EST, Monday to Friday, or by email at customerservice@mavbeautybrands.com.
• Please note that, in addition to the requirements of the Cosmetic Regulations, the Food and Drugs Act (FDA) prohibits the sale of cosmetics that are either made with hazardous substances, or under unsanitary conditions, to users in Canada.
• Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
• This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.