Recall re-announcement: Home Bed Assist Handles recalled due to potential entrapment hazard

Issue

The products may potentially pose a risk for entrapment. The products do not meet the performance requirements of the U.S. voluntary standard ASTM F3186-17 for adult portable bed rails. The Company has received 1 report of a death in Canada and 1 reported death in the United States. In both instances, available information indicated that the product was not installed in accordance with the instructions, in that the retention straps were not properly secured. Update: As of December 19, 2023, the company has received 1 additional report of a death in Canada. The Company is also aware of 3 fatalities in the United States, which took place before the recall was posted on December 6, 2021 but which were unknown to the company at the time of posting.

What you should do

• Consumers should immediately stop using the products and contact Drive for instructions on how to obtain a refund.
• Consumers should contact Drive Medical Canada Inc. as follows: 1-877-467-3099, Monday through Friday; 7 a.m. to 6 p.m. CT. See www.recallrtr.com/bedhandles for more details.
• Consumers may view the release by the US CPSC on the Commission’s website .
• Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
• Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
• This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.