Quick summary: Raystation 4-11b.
Raystation 4-11b
Recommended action: compare your product with the official notice and follow the instructions published by the official source.
Recall details
Quick summary: Raystation 4-11b.
Affected product details
Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.
Affected products
Issue
In rare cases, the SSD (source to skin or surface distance) calculation algorithm will miss the entry point of the ROI and instead calculate the distance to the exit point, resulting in an incorrect SSD. The SSD will be incorrect in UI, Dicom export, plan report, and scripting. If the bug is triggered when an intended SSD is entered in Raystation, the intended SSD will be displayed and exported, but the actual SSD of the plan is shorter than intended. Recall start date: Feb 11, 2022
What you should do
- Contact the manufacturer if you require additional information.
Additional official information
Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.
Frequently asked questions
Answers based on the official recall notice.
Product images
Official product images from Health Canada.
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