Public recall detail

PurpleAir recalls PowerStream power supplies for PA-II and PA-II-SD air quality sensors

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Recall Safety notice
Quick summary

Quick summary: PurpleAir recalls PowerStream power supplies for PA-II and PA-II-SD air quality sensors .

Recommended action

Recommended action: compare your product with the official notice and follow the instructions published by the official source.

Recall details

Quick summary: PurpleAir recalls PowerStream power supplies for PA-II and PA-II-SD air quality sensors .

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

Brand

Affected products

DescriptionPowerStream power supply to the PurpleAir model PA-II and PA-II-SD air quality sensors. Product description This recall involves power supplies bearing model number RKPO-UL052000C which is located on the front of the power adapter. These are supplied by PowerStream Technology to PurpleAir to supply power to air quality sensors sold to customers by PurpleAir. PurpleAir distributed the PowerStream power supplies with its PA-II and PA-II-SD air quality sensors which it sells exclusively on-line. PurpleAir does not sell the PowerStream power supplies separately. Hazard identified PurpleAir has received reports of thermal events (arcing, sparking, smoking) originating in the power supplies. The thermal event is limited to the power supply and not PurpleAir’s air sensors, but the arcing, sparking, and smoking may pose a risk of fire if combustible material is near the power supply when it experiences a thermal event. Discoloration can result on the surface where a power supply is mounted. As of Jan 22, 2019, PurpleAir has received no reports of thermal events or injuries in Canada. Number sold Approximately 172 units of the affected power supplies were sold in Canada. Time period sold The affected power supplies were sold from October 2017 to August 2018. Place of origin Manufactured in China. Companies Distributor PowerStream Technologies OREM Utah UNITED STATES Manufacturer PowerStream Power Supply CHINA Images (select thumbnail to enlarge - opens in a new window)

What you should do

  • Disconnect each current power supply from the outlet and PurpleAir Sensor;
  • Cut off both cords on each end of the power supply to prevent it from being used by anyone;
  • Take a picture of each destroyed power supply, label side up, with the cables cut off;
  • Email a picture of each destroyed power supply to powersupplies@purpleair.com with "Proof of Destruction" in the subject line;
  • Include the following in the body of the email:
  • Consumer's name
  • Confirm the quantity of power supplies (a photo of each destroyed power supply should be attached to the email)
  • Air Sensor ID for each unit included in this request
  • Address where the new power supply should be sent
  • Any other relevant information consumer wants to include
  • Recycle the destroyed power supplies and cables in comliance with local regulations.
Additional official information
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Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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