Public recall detail

Prime-Line Defender Security Glass Knobs recalled due to laceration hazard

2023-08-31

critical
Recall Safety notice
Quick summary

Quick summary: Prime-Line Defender Security Glass Knobs recalled due to laceration hazard . Date: 2023-08-31.

Recommended action

Recommended action: stop using or consuming the product if you believe it matches the recall, review the official details, and follow the instructions from the official source.

Recall details

Quick summary: Prime-Line Defender Security Glass Knobs recalled due to laceration hazard . Date: 2023-08-31.

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

BrandDefender Security
ProductPrime-Line Defender Security Glass Knobs
IssueConsumer products - Laceration hazard
IdentificationRA-74227

Affected products

BrandDefender Security
ProductDefender Security
UPC / GTIN00049793022790
ModelE 2279
BrandDefender Security
ProductDefender Security
UPC / GTIN00049793023117
ModelE 2311
BrandDefender Security
ProductDefender Security
UPC / GTIN00049793023179
ModelE 2317
BrandDefender Security
ProductDefender Security
UPC / GTIN00049793023285
ModelE 2328
BrandDefender Security
ProductDefender Security
UPC / GTIN00049793024961
ModelE 2496
BrandDefender Security
ProductDefender Security
UPC / GTIN00049793024978
ModelE 2497
BrandDefender Security
ProductDefender Security
UPC / GTIN00049793825360
ModelE 2536
BrandDefender Security
ProductDefender Security
UPC / GTIN00049793925374
ModelE 2537
BrandDefender Security
ProductDefender Security
UPC / GTIN00049793927972
ModelE 2797

Issue

The glass knobs can break during installation or during normal use, posing a laceration hazard. As of August 28, 2023, the company has received no reports of incidents or injuries in Canada. In the United States, the company has received 5 reports of incidents of the glass knobs breaking and 4 reports of laceration injuries.

What you should do

  • Consumers should immediately stop using the recalled glass knobs and Prime-Line Products, LLC to receive a merchant gift card.
  • For more information, consumers can contact Prime Line Products at 1-800-729-6123 from 8 a.m. to 7 p.m. ET Monday through Friday, by email at glassknobs@realtimeresults.net, online at https://www.recallrtr.com/glassknobs or at www.primeline.net and click on “Important Recall Information” at the top of the page for more information.
  • Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Prime Line Products, LLC.
  • Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
  • Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
  • This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional official information
AudienceGeneral public
CategoryConsumer products - Household items
CompaniesDistributor Prime-Line Products, LLC San Bernardino, California United States Manufacturer Jastener Ind. (Prosperity Inc.) Zhongshan City, Guangdong China
Published byHealth Canada
Alert / recall typeConsumer product recall
Identification numberRA-74227
Background{}
CompaniesDistributor Prime-Line Products, LLC San Bernardino, California United States Manufacturer Jastener Ind. (Prosperity Inc.) Zhongshan City, Guangdong China
AudiencesGeneral public
Source updated2023-08-31

Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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