Public recall detail

Plug-in Remote Control Receivers for Electric Fireplaces, Stoves and Fireplace Inserts

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Recall Safety notice
Quick summary

Quick summary: Plug-in Remote Control Receivers for Electric Fireplaces, Stoves and Fireplace Inserts .

Recommended action

Recommended action: compare your product with the official notice and follow the instructions published by the official source.

Recall details

Quick summary: Plug-in Remote Control Receivers for Electric Fireplaces, Stoves and Fireplace Inserts .

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

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Affected products

DescriptionPlug-in Remote Control Receivers for Electric Fireplaces, Stoves and Fireplace Inserts Product description This recall involves two models of plug-in remote control receivers by Dimplex North America Limited. These products come with hand-held remote controls and are included with certain electric fireplaces, stoves, and fireplace inserts. Super Star model is gray and can be identified by model number APT-1315. Jeckson model is black and can be identified by model numbers 47-1001 and 47-1010-R, as well as DOC ID# 255K656-61-8367R. The model number, DOC ID#, and date code can be found on the sticker underneath the plug of the receiver. Hazard identified The plug-in remote control receiver can overheat, posing a fire hazard. Dimplex has received about 5000 reports of the plug-in wall units overheating in Canada and the United States, including 19 reports of damage beyond the remote control and 1 report of a house fire that resulted in considerable property damage. Health Canada has not received any reports of incidents or injuries related to the use of these products. Number sold Approximately 160,000 of the Jeckson model and 20,000 of the Super Star model were sold at home improvement stores, specialty fireplace stores, furniture retailers who sell fireplaces, as well as other stores across Canada. Time period sold The Jeckson model remote control receivers were sold from 1998 to 2009. The Super Star model remote control receivers were sold from 2005 to 2007. Place of origin Manufactured in China. Companies Importer Dimplex North America Ltd. Cambridge Ontario CANADA Manufacturer Jeckson Electric Co. Ltd. CHINA Manufacturer Superstar Technology Co. Ltd. CHINA Images (select thumbnail to enlarge - opens in a new window)

What you should do

  • Consumers should immediately stop using the recalled wireless remote and contact Dimplex North America Ltd. to request a replacement plug-in remote control kit. The electric fireplace or stove can be safely connected to a suitable outlet without the use of the plug-in remote control receiver.
  • For more information, consumers may contact Dimplex North America Ltd. toll-free at 1-866-673-9880 or request a replacement plug-in remote control kit through the Dimplex recall Web site.
  • Consumers may also view the recall notice on the Electrical Safety Authority's (ESA) Web site for the [NJS_FILE:2659ba92-a47a-4cae-bd1a-66c65470d2b3:6ceb9c36-d39d-405a-804b-315c54a84a1d] and the [NJS_FILE:2659ba92-a47a-4cae-bd1a-66c65470d2b3:bd386279-af79-491f-9767-592cf9c472ea].
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