Public recall detail

Plateletworks Collagen Kit

2026-11-04

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Health products Health product recall
Quick summary

Quick summary: Plateletworks Collagen Kit. Reason: Health product recall. Category: Health products. Date: 2026-11-04.

Recommended action

Recommended action: compare your product with the official notice and follow the instructions published by the official source.

Recall details

Quick summary: Plateletworks Collagen Kit. Reason: Health product recall. Category: Health products. Date: 2026-11-04.

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

BrandHelena Laboratories, Corp
ProductPlateletworks Collagen Kit
IssueMedical devices - Performance
Recall classType II
IdentificationRA-82907

Affected products

ProductPlateletworks Collagen Kit
Lot3-26 (3-26-552076)
Model5852
Serial number3-26 (3-26-552076)
DescriptionPlateletworks Collagen Kit

Issue

This recall is being issued due to poor aggregation with collagen tubes from this lot. Internal testing of tubes from this lot with normal donor blood showed 5 of 8 definitively abnormal, 1 equivocal, 2 normal. Because the effect varies from tube to tube, a kit from this lot that passes in-house quality control may still contain affected tubes. A tube from this lot may give a falsely low percent aggregation with collagen, which could suggest abnormal platelet function when function is normal. As stated in the procedure insert, any questionable test result should be repeated and performed in duplicate, and results should be interpreted in light of the patient's clinical history and condition.

What you should do

  • Contact the manufacturer if you require additional information.
Additional official information
AudienceHealthcare
CategoryHealth products - Medical devices - Haematology
CompaniesHelena Laboratories, Corp 1530 Lindbergh Drive, Beaumont, Texas, United States, 77707
Recall date2026-10-21
Published byHealth Canada
Recall classType II
Alert / recall typeHealth product recall
Identification numberRA-82907
Background{}
CompaniesHelena Laboratories, Corp 1530 Lindbergh Drive, Beaumont, Texas, United States, 77707
AudiencesHealthcare
Source updated2026-11-04

Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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