Public recall detail

Philips Ingenia, Achieva and Intera MR Systems

2026-09-09

medium
Health products Health product recall
Quick summary

Quick summary: Philips Ingenia, Achieva and Intera MR Systems. Reason: Health product recall. Category: Health products. Date: 2026-09-09.

Recommended action

Recommended action: compare your product with the official notice and follow the instructions published by the official source.

Recall details

Quick summary: Philips Ingenia, Achieva and Intera MR Systems. Reason: Health product recall. Category: Health products. Date: 2026-09-09.

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

BrandPHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
ProductPhilips Ingenia, Achieva and Intera MR Systems
IssueMedical devices - Performance
Recall classType II
IdentificationRA-82609

Affected products

ProductIngenia 1.5T
LotNot applicable.
Model781315
Serial numberNot applicable.
DescriptionIngenia 1.5T
ProductIngenia 1.5T
LotNot applicable.
Model1.5T
Serial numberNot applicable.
DescriptionIngenia 1.5T
ProductIngenia 3.0T CX
LotNot applicable.
Model781271
Serial numberNot applicable.
DescriptionIngenia 3.0T CX
ProductAchieva 1.5T MRI System - Main Unit
LotNot applicable.
ModelACHIEVA 1.5T
Serial numberNot applicable.
DescriptionAchieva 1.5T MRI System - Main Unit
ProductAchieva 3.0T MRI System - Main Unit
LotNot applicable.
ModelACHIEVA 3.0T
Serial numberNot applicable.
DescriptionAchieva 3.0T MRI System - Main Unit
ProductIngenia Ambition S
LotNot applicable.
Model782108
Serial numberNot applicable.
DescriptionIngenia Ambition S
ProductIngenia Ambition S
LotNot applicable.
Model782139
Serial numberNot applicable.
DescriptionIngenia Ambition S
ProductIngenia 3.0T
LotNot applicable.
Model3.0T
Serial numberNot applicable.
DescriptionIngenia 3.0T
ProductIngenia Ambition X
LotNot applicable.
Model782109
Serial numberNot applicable.
DescriptionIngenia Ambition X
ProductIngenia Ambition X
LotNot applicable.
Model781356
Serial numberNot applicable.
DescriptionIngenia Ambition X
ProductIngenia Ambition X
LotNot applicable.
Model782138
Serial numberNot applicable.
DescriptionIngenia Ambition X
ProductIngenia Elition X
LotNot applicable.
Model782107
Serial numberNot applicable.
DescriptionIngenia Elition X
ProductIngenia Elition X
LotNot applicable.
Model781358
Serial numberNot applicable.
DescriptionIngenia Elition X
ProductIntera 1.5T MRI System - Main Unit
LotNot applicable.
ModelINTERA 1.5T
Serial numberNot applicable.
DescriptionIntera 1.5T MRI System - Main Unit

Issue

Philips has become aware of a software issue affecting Philips Magnetic Resonance (MR) imaging systems operating with software versions R5 & R11, which may terminate an examination during the image reconstruction process. If the scan parameters are manually adjusted such that reconstruction requirements exceed the available system memory, the system will freeze, preventing image generation and requiring a system re-start.

What you should do

  • Contact the manufacturer if you require additionl information.
Additional official information
AudienceHealthcare
CategoryHealth products - Medical devices - Radiology
CompaniesPhilips Medical Systems Nederland B.V. Veenpluis 6, Best, Netherlands, 5684 PC
Recall date2026-09-01
Published byHealth Canada
Recall classType II
Alert / recall typeHealth product recall
Identification numberRA-82609
Background{}
CompaniesPhilips Medical Systems Nederland B.V. Veenpluis 6, Best, Netherlands, 5684 PC
AudiencesHealthcare
Source updated2026-09-09

Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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