Public recall detail

Philips Allura Xper FD series

2026-07-16

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Health products Health product recall
Quick summary

Quick summary: Philips Allura Xper FD series. Reason: Health product recall. Category: Health products. Date: 2026-07-16.

Recommended action

Recommended action: compare your product with the official notice and follow the instructions published by the official source.

Recall details

Quick summary: Philips Allura Xper FD series. Reason: Health product recall. Category: Health products. Date: 2026-07-16.

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

BrandPHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
ProductPhilips Allura Xper FD series
IssueMedical devices - Performance
Recall classType II
IdentificationRA-82333

Affected products

ProductAllura Xper FD20 (Product Of Alluraclarity Family)
LotNot applicable.
Model722028
Serial numberNot applicable.
DescriptionAllura Xper FD20 (Product Of Alluraclarity Family)
ProductAllura Xper FD20/20 (Product Of Alluraclarity Family)
LotNot applicable.
Model722038
Serial numberNot applicable.
DescriptionAllura Xper FD20/20 (Product Of Alluraclarity Family)
ProductAllura Xper FD20/15
LotNot applicable.
Model722058
Serial numberNot applicable.
DescriptionAllura Xper FD20/15
ProductAllura Xper FD10 (Product Of Alluraclarity Family)
LotNot applicable.
Model722026
Serial numberNot applicable.
DescriptionAllura Xper FD10 (Product Of Alluraclarity Family)

Issue

Philips has identified a potential safety issue affecting Allura R8.2 systems equipped with a AD7x patient table type potentially leading to loss of geometry movements. In some cases, following a system (re)start, manual and motorized geometry movements may be disabled due to a firmware issue in the Advanced Motion Controller (AMC) single-axis motion control unit used in the AD7x tables of Allura R8.2 systems. When the issue occurs, no message is displayed to the user. In this situation, X-ray imaging is available. The issue can be resolved by performing a cold restart of the system or by restarting the geometry.

What you should do

  • Contact the manufacturer if you require additional information.
Additional official information
AudienceHealthcare
CategoryHealth products - Medical devices - Radiology
CompaniesPhilips Medical Systems Nederland B.V.Veenpluis 6, Best, Netherlands, 5684 PC
Recall date2026-07-07
Published byHealth Canada
Recall classType II
Alert / recall typeHealth product recall
Identification numberRA-82333
Background{}
CompaniesPhilips Medical Systems Nederland B.V.Veenpluis 6, Best, Netherlands, 5684 PC
AudiencesHealthcare
Source updated2026-07-16

Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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