Public recall detail

Peloton Bike Model PL01 Seat Post recalled due to potential fall and injury hazard

2023-05-12

high
Recall Safety notice
Quick summary

Quick summary: Peloton Bike Model PL01 Seat Post recalled due to potential fall and injury hazard. Date: 2023-05-12.

Recommended action

Recommended action: stop using or consuming the product if you believe it matches the recall, review the official details, and follow the instructions from the official source.

Recall details

Quick summary: Peloton Bike Model PL01 Seat Post recalled due to potential fall and injury hazard. Date: 2023-05-12.

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

BrandPeloton
ProductPeloton Bike Model PL01 Seat Post
IssueConsumer products - Fall hazard Consumer products - Injury hazard
IdentificationRA-73661

Affected products

BrandPeloton
ProductPeloton Bike Model PL01 Seat Post
DescriptionThis recall involves Peloton Bikes with model number PL01. The bike measures 1.2 meters (4 feet) long and 0.6 meters (2 feet) wide, and has an adjustable seat, handlebar, and screen, which tilts up and down to accommodate different heights. The Peloton name and the model number are displayed on the inside front fork, near the flywheel.

Issue

The bike’s seat post assembly can break during use, posing fall and injury hazards to the user. The issue has occurred primarily in users who are taller than 5’11” (180 cm) and above 250 pounds (114 kg). As of May 11th, 2023, the company has received 1 reported incident and no reports of injury in Canada.

What you should do

  • Consumers should immediately stop using the recalled exercise bike and contact Peloton for a free repair.
  • Peloton is offering consumers a free seat post that can be self-installed. Starting after May 16, 2023, Peloton can be reached toll-free at (833) 821-0099 from 6 a.m. to 12 a.m. ET, 7 days a week or online at www.onepeloton.ca/replacement/checkout.
  • Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
  • Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
  • This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional official information
AudienceGeneral public
CategoryConsumer products - Sports and fitness
CompaniesImporter Peloton Interactive Inc. Vancouver, British Columbia Canada
Published byHealth Canada
Alert / recall typeConsumer product recall
Identification numberRA-73661
Background{}
CompaniesImporter Peloton Interactive Inc. Vancouver, British Columbia Canada
AudiencesGeneral public
Source updated2023-05-12

Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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