Quick summary
Quick summary: Ora and Lilac Conditioning Shampoos (Hotel amenities) .
Public recall detail
Ora and Lilac Conditioning Shampoos (Hotel amenities)
Recall
Safety notice
Recommended action
Recommended action: compare your product with the official notice and follow the instructions published by the official source.
Recall details
Quick summary: Ora and Lilac Conditioning Shampoos (Hotel amenities) .
Official details
Affected product details
Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.
Brand
Affected products
DescriptionOra and Lilac Conditioning Shampoos (Hotel amenities) Product description This recall involves "Ora" and "Lilac" conditioning shampoos that come in 7mL packages. These shampoos were provided as hotel amenities. The "Ora" conditioning shampoo is labelled with the product name, while the "Lilac" conditioning shampoo has pictures of lilacs surrounding the words "Conditioning Shampoo". Hazard identified Health Canada's sampling and evaluation program has determined that the "Ora" conditioning shampoo is contaminated with the bacteria Klebsiella oxytoca and Serratia liquefaciens. These strains of bacteria can cause infections in people with a weakened immune system. Gateway Soap is extending the recall to include a similar line of product, the "Lilac" conditioning shampoo, as it may pose a similar risk. Health Canada has not received any reports of incidents or injuries related to the use of these products. Number sold The recalled products were available at various motels and inns in Alberta, Saskatchewan, Manitoba, and Ontario. Time period sold The recalled products were available from August 2009 to August 2010. Place of origin Manufactured in Canada. Companies Manufacturer Gateway Soap Winnipeg Manitoba CANADA Images (select thumbnail to enlarge - opens in a new window)
Issue
What you should do
- Consumers should immediately stop using the recalled shampoos and dispose of them in their regular household garbage.
Additional official information
Background{}
Companies
Audiences
Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.
FAQ
Frequently asked questions
Answers based on the official recall notice.
Product images
Official product images from Health Canada.
Starting...
Explore more
Related recalls
Similar recalls and safety notices.