Public recall detail

No7 Restore & Renew Face & Neck Multi Action Day Cream SPF 30; No QA authorization

2025-09-25

medium
Recall Safety notice
Quick summary

Quick summary: No7 Restore & Renew Face & Neck Multi Action Day Cream SPF 30; No QA authorization. Date: 2025-09-25.

Recommended action

Recommended action: compare your product with the official notice and follow the instructions published by the official source.

Recall details

Quick summary: No7 Restore & Renew Face & Neck Multi Action Day Cream SPF 30; No QA authorization. Date: 2025-09-25.

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

BrandNo7
ProductNo7 Restore & Renew Face & Neck Multi Action Day Cream SPF 30
IssueHealth products - Other
Recall classType III
IdentificationRA-78131

Affected products

BrandNo7
ProductNo7 Restore & Renew Face & Neck Multi Action Day Cream SPF 30
DIN / NPN / authorizationDIN 02476118
Dosage formCream
StrengthAvobenzone 3% / w/w Octisalate 5% / w/w Octocrylene 8% / w/w
Lot12XX

Issue

Affected lot was released to the market without QA authorization. This recall is intended only for certain Shoppers Drug Mart Inc. stores and not a recall intended for the general public.

What you should do

  • Verify if your product is affected.
  • Consult your healthcare provider prior to discontinuing use of the affected product(s), or for any health concerns.
  • Contact the recalling firm if you have any questions about the recall.
  • Report any health product related side effects to Health Canada.
  • Report any other health product safety complaints to Health Canada.
Additional official information
AudienceGeneral public Healthcare Industry
CategoryHealth products - Drugs
CompaniesRecalling Firm: Shoppers Drug Mart Inc. 243 Consumers Road Toronto ON M2J 4W8 Canada Marketing Authorization Holder: The Boots Company PLC 1 Thane Road West, Nottingham, UK NG2 3AA
Recall date2025-09-19
Published byHealth Canada
Recall classType III
Alert / recall typeHealth product recall
Identification numberRA-78131
Background{}
CompaniesRecalling Firm: Shoppers Drug Mart Inc. 243 Consumers Road Toronto ON M2J 4W8 Canada Marketing Authorization Holder: The Boots Company PLC 1 Thane Road West, Nottingham, UK NG2 3AA
AudiencesGeneral public Healthcare Industry
Source updated2025-09-25

Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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