Public recall detail

Nikon Model EN-EL 15 Rechargeable Lithium-ion Battery Pack

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Recall Safety notice
Quick summary

Quick summary: Nikon Model EN-EL 15 Rechargeable Lithium-ion Battery Pack .

Recommended action

Recommended action: compare your product with the official notice and follow the instructions published by the official source.

Recall details

Quick summary: Nikon Model EN-EL 15 Rechargeable Lithium-ion Battery Pack .

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

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Affected products

DescriptionNikon Model EN-EL 15 Rechargeable Lithium-ion Battery Pack Product description This recall involves the Nikon Model EN-EL 15 rechargeable lithium-ion battery pack provided with Nikon D800 and D7000 digital-SLR cameras. The battery pack's model number "EN-EL 15" and "7.0V 1900mAH 14Wh" are printed on the back of the battery pack. Only EN-EL 15 battery packs beginning with 201 in which the ninth digit of the 14 digit lot number is an "E" or an "F" are being recalled for replacement (i.e., 201XXXXXEXXXXX and 201XXXXXFXXXXX). Hazard identified The battery packs can short circuit, causing them to overheat and melt, posing a burn hazard to consumers. Nikon has received seven reports of incidents outside of Canada and the United States with the recalled battery packs overheating. No injuries have been reported. Neither Nikon Canada Inc., nor Health Canada have received any reports of incidents or injuries to Canadians related to the use of these battery packs. Number sold Approximately 1,068 units of the affected batteries were sold in Canada, and approximately 5,100 units of the affected batteries were sold in the United States at camera, office supply and mass merchandise stores, in catalogs and various websites. Time period sold The recalled products were sold from February 2012 to March 2012 in Canada and from March 2012 to April 2012 in the United States. Place of origin Manufactured in Japan/China. Companies Manufacturer Nikon Corporation Importer Nikon Canada Inc. Mississauga Ontario CANADA Images (select thumbnail to enlarge - opens in a new window)

What you should do

  • Consumers should immediately stop using the affected Nikon Model EN-EL 15 rechargeable lithium-ion battery pack, remove it from the battery compartment of the camera and contact Nikon for a free replacement battery pack.
  • Consumers may contact Nikon Canada Inc. at 1-877-534-9910 between 8:45am and 4:45pm ET Monday through Friday, by email at serviceadvisory@nikon.ca or visit the firm's website.
  • Consumers may view the release by the US CPSC on the Commission's website.
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Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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