Public recall detail

MOSAIQ

2026-05-06

medium
General hospital and personal use Performance
Quick summary

Quick summary: MOSAIQ. Reason: Performance. Category: General hospital and personal use. Date: 2026-05-06.

Recommended action

Recommended action: compare your product with the official notice and follow the instructions published by the official source.

Recall details

Quick summary: MOSAIQ. Reason: Performance. Category: General hospital and personal use. Date: 2026-05-06.

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

BrandElekta Solutions Ab
ProductMOSAIQ
IssueMedical devices - Performance
Recall classType II
IdentificationRA-82038

Affected products

ProductMOSAIQ
LotVersion 3.2.1.0 to 3.2.3.2
ModelVERSION 3.2
Serial numberVersion 3.2.1.0 to 3.2.3.2
DescriptionMOSAIQ

Issue

When using Anatomical Position Monitoring (APM) during a Comprehensive Motion Management (CMM) unity treatment delivery, if the user performs a baseline shift (BLS) plan and an error occurs during the plan transfer, in some instances, the BLS plan may not load into mosaiq resulting in the original beams being delivered without the new BLS applied.

What you should do

  • Email: application.support.na@elekta.com
  • Tel: +1 855 6935358
  • https://www.elekta.com
Additional official information
AudienceHealthcare
CategoryHealth products - Medical devices - General hospital and personal use
CompaniesElekta Solutions AB Hagaplan 4, Stockholm, Sweden, 11368
Recall date2026-04-28
Published byHealth Canada
Recall classType II
Alert / recall typeHealth product recall
Identification numberRA-82038
Background{}
CompaniesElekta Solutions AB Hagaplan 4, Stockholm, Sweden, 11368
AudiencesHealthcare
Source updated2026-05-06

Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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