Public recall detail

Merge PACS

2026-07-17

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Health products Health product recall
Quick summary

Quick summary: Merge PACS. Reason: Health product recall. Category: Health products. Date: 2026-07-17.

Recommended action

Recommended action: compare your product with the official notice and follow the instructions published by the official source.

Recall details

Quick summary: Merge PACS. Reason: Health product recall. Category: Health products. Date: 2026-07-17.

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

BrandMerge Healthcare Incorporated
ProductMerge PACS
IssueMedical devices - Performance
Recall classType II
IdentificationRA-82351

Affected products

ProductMerge PACS
LotSOFTWARE 9.4, 9.4 P01, 9.4 P02
ModelMERGE PACS
Serial numberSOFTWARE 9.4, 9.4 P01, 9.4 P02
DescriptionMerge PACS

Issue

Merge PACS Dynamic Thumbnail Refresh feature may cause thumbnails from a previously opened patient study to display in the Thumbnail Bar of a different patient's study. As an immediate workaround, a configuration change disables automatic refresh of the Thumbnail Bar.

What you should do

  • Contact the manufacturer if you require additional information.
Additional official information
AudienceIndustry
CategoryHealth products - Medical devices - Radiology
CompaniesMerge Healthcare Incorporated900 Walnut Ridge Drive, Hartland, Wisconsin, United States, 53029
Recall date2026-07-07
Published byHealth Canada
Recall classType II
Alert / recall typeHealth product recall
Identification numberRA-82351
Background{}
CompaniesMerge Healthcare Incorporated900 Walnut Ridge Drive, Hartland, Wisconsin, United States, 53029
AudiencesIndustry
Source updated2026-07-17

Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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