Public recall detail

Matrix recalls Johnny G. Krankcycles® with detachable seats

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Recall Safety notice
Quick summary

Quick summary: Matrix recalls Johnny G. Krankcycles® with detachable seats .

Recommended action

Recommended action: compare your product with the official notice and follow the instructions published by the official source.

Recall details

Quick summary: Matrix recalls Johnny G. Krankcycles® with detachable seats .

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

Brand

Affected products

DescriptionJohnny G. Krankcycles® by Matrix with detachable seats. Product description This recall involves the Krankcycles® that have handles that the user turns in a circular motion for cardio exercise. Consumers can use the machine in a seated or standing position. The Krankcycles® measure about 57 inches tall by 27 inches wide by 42 inches long. They are black and silver-colored. “KRANKcycle” and “Matrix” are printed on the machines. Hazard identified The Krankcycle® that is the subject of this recall has a seat that can be detached from the frame. If the seat is detached and the user does not properly re-attach the seat, the seat can inadvertently detach from the frame, posing a fall hazard to users. Health Canada has not received reports of injuries in Canada. However, two injuries from falls when the seat detached have been reported in the United States, including one report of broken ribs and one report of a back injury requiring surgery. Number sold Approximately, 1,652 units were distributed in the United States and 284 units distributed in Canada. Time period sold The recalled products were sold from January 2008 through January 2012. Place of origin Manufactured in Taiwan. Companies Manufacturer Johnson Health Tech Co., Ltd. Taichung Hsien TAIWAN, PROVINCE OF CHINA Images (select thumbnail to enlarge - opens in a new window)

What you should do

  • Consumers and exercise facilities should immediately stop using the recalled Krankcycles with a detachable seat and contact Johnson Health Tech North America toll-free at 1-866-218-3674 from 8:00 a.m. to 5:00 p.m. CST Monday through Friday, or firm's website and click on Safety Notice at the bottom of the page for further instructions.
  • Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
  • Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
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Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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