Public recall detail

Mastercraft, Profusion Heat, Prestige, and Matrix Portable Garage Heaters recalled due to fire hazard

2023-08-24

critical
Recall Safety notice
Quick summary

Quick summary: Mastercraft, Profusion Heat, Prestige, and Matrix Portable Garage Heaters recalled due to fire hazard. Date: 2023-08-24.

Recommended action

Recommended action: stop using or consuming the product if you believe it matches the recall, review the official details, and follow the instructions from the official source.

Recall details

Quick summary: Mastercraft, Profusion Heat, Prestige, and Matrix Portable Garage Heaters recalled due to fire hazard. Date: 2023-08-24.

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

BrandMastercraft, Profusion Heat, Prestige, Matrix, Profusion Heat Prestige Matrix
ProductMastercraft, Profusion Heat, Prestige and Matrix Portable Garage Heaters
IssueConsumer products - Burn hazard Consumer products - Fire hazard
IdentificationRA-74165

Affected products

BrandMastercraft
ModelHA22-48M HA22-48M1
BrandProfusion Heat Prestige Matrix
ModelHA22-48M

Issue

The recalled heaters can overheat, posing a burn and fire hazard. As of August 17, 2023, H.E. Industrial Ltd. has received 10 reports of the product overheating, with 3 incidents of the product catching fire and damaging property in Canada. No injuries were reported.

What you should do

  • Consumers should immediately stop using the recalled product and return it to the place of purchase for store credit or to obtain a replacement unit. Proof of purchase is not required.
  • For more information, consumers may contact H.E. Industrial Ltd. by email.
  • Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
  • Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
  • This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional official information
AudienceGeneral public
CategoryConsumer products - Household items
CompaniesDistributor H.E. Industrial Ltd. Vaughan, Ontario CANADA Manufacturer Zhilang Electrical Co., Ltd. Nantou Town, Zhongshan City,Guangdong CHINA
Published byHealth Canada
Alert / recall typeConsumer product recall
Identification numberRA-74165
Background{}
CompaniesDistributor H.E. Industrial Ltd. Vaughan, Ontario CANADA Manufacturer Zhilang Electrical Co., Ltd. Nantou Town, Zhongshan City,Guangdong CHINA
AudiencesGeneral public
Source updated2023-08-24

Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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