Public recall detail

Lumify Ultrasound System

2026-10-05

medium
Health products Health product recall
Quick summary

Quick summary: Lumify Ultrasound System. Reason: Health product recall. Category: Health products. Date: 2026-10-05.

Recommended action

Recommended action: compare your product with the official notice and follow the instructions published by the official source.

Recall details

Quick summary: Lumify Ultrasound System. Reason: Health product recall. Category: Health products. Date: 2026-10-05.

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

BrandPhilips Ultrasound Llc
ProductLumify Ultrasound System
IssueMedical devices - Performance
Recall classType I
IdentificationRA-82731

Affected products

ProductLumify Ultrasound System
LotNot applicable.
Model3.0
Serial numberNot applicable.
DescriptionLumify Ultrasound System
ProductLumify Ultrasound System
LotNot applicable.
ModelLUMIFY ULTRASOUND SYSTEM
Serial numberNot applicable.
DescriptionLumify Ultrasound System
ProductLumify Ultrasound System
LotNot applicable.
Model4.0
Serial numberNot applicable.
DescriptionLumify Ultrasound System
ProductLumify Diagnostic Ultrasound System
LotNot applicable.
Model795005
Serial numberNot applicable.
DescriptionLumify Diagnostic Ultrasound System
ProductLumify Diagnostic Ultrasound System iOS
LotNot applicable.
Model795161
Serial numberNot applicable.
DescriptionLumify Diagnostic Ultrasound System iOS
ProductLumify Diagnostic Ultrasound System iOS
LotNot applicable.
Model5.1.3
Serial numberNot applicable.
DescriptionLumify Diagnostic Ultrasound System iOS

Issue

Potential issues with the Lumify Diagnostic Ultrasound System which may prevent or delay scanning functionality: Due to a software issue, the Lumify application may not recognize a previously registered transducer and prompt for re-registration (outside of the defined criteria in the user guide) without warning prior to point of care use. Scanning functionality is prevented until the registration step has been completed; registration requires wi-fi or cellular signal access.Lumify devices used outside the hospital, such as in ambulances, aircraft, or field settings, are at greater risk due to reduced access to wi-fi/cellular. Philips has received reports that these erroneous re-registration events have prevented scanning in pre-hospital environments and delayed care to patients. These pre-hospital events occurred outside of wi-fi or cellular access. Additionally, Philips has identified that the connection between the Lumify transducer USB cable to a customer's tablet/ phone may disconnect or have an unstable connection during use which may disrupt continuous function of the device and result in a delay of care.

What you should do

  • Contact the manufacturer if you require additional information.
Additional official information
AudienceHealthcare
CategoryHealth products - Medical devices - Radiology
CompaniesPhilips Ultrasound Llc 22100 Bothell Everett Highway, Bothell, Washington, United States, 98021
Recall date2026-10-01
Published byHealth Canada
Recall classType I
Alert / recall typeHealth product recall
Identification numberRA-82731
Background{}
CompaniesPhilips Ultrasound Llc 22100 Bothell Everett Highway, Bothell, Washington, United States, 98021
AudiencesHealthcare
Source updated2026-10-05

Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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