Public recall detail

LumaRail Bed Rails recalled due to Entrapment and Asphyxiation Hazard

2023-04-11

high
Recall Safety notice
Quick summary

Quick summary: LumaRail Bed Rails recalled due to Entrapment and Asphyxiation Hazard. Date: 2023-04-11.

Recommended action

Recommended action: stop using or consuming the product if you believe it matches the recall, review the official details, and follow the instructions from the official source.

Recall details

Quick summary: LumaRail Bed Rails recalled due to Entrapment and Asphyxiation Hazard. Date: 2023-04-11.

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

Brand
ProductLumaRail Bed Assist Rails
IssueConsumer products - Entrapment hazard
IdentificationRA-73463

Affected products

ProductLumaRail Bed Assist Rails
DescriptionThis recall involves the LumaRail Bed Rails with Legs (model PHB4000) and the Doublesafe Bed Assist Rail (model PHB7000D). The bed rails are made of white metal tubing with a gray or black form rubber grip handle and may have a black fabric pouch. The name “Platinum Health” is printed on the label located on the leg of the bed rail or on the grip of the handle. The bed rails also have a light mount below the grip handle.

Issue

Users of the recalled LumaRail Bed Rails can become entrapped within the bed rail or between the bed rail and the side of the mattress, when attached to an adult's bed. The LumaRail Bed Rails pose an entrapment and asphyxiation hazard. As of March 28, 2023, the company has received no reports of incidents or injuries in Canada.

What you should do

  • Consumers should immediately stop using the LumaRail Bed Rails and contact Platinum Health for a free repair kit.
  • For more information, consumers can contact Platinum Health by telephone at 1-833-408-0509 from 8:00 a.m. – 7:00 p.m., Monday through Friday, by email at bedrails@realtimeresults.net, or online at www.recallrtr.com/bedrails or visit the company website www.platinumhealthllc.com.
  • Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
  • Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
  • This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional official information
AudienceGeneral public
CategoryConsumer products - Specialized products
CompaniesDistributor Platinum Health Orlando Florida UNITED STATES
Published byHealth Canada
Alert / recall typeConsumer product recall
Identification numberRA-73463
Background{}
CompaniesDistributor Platinum Health Orlando Florida UNITED STATES
AudiencesGeneral public
Source updated2023-04-07

Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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