Kilimanjaro E-Bike Rack Hitch Mounted Platform Carrier recalled due to injury hazard

Issue

Stress at critical connection points within the e-bike rack may cause cracks to form. These cracks may worsen due to cyclic fatigue, where repeated loading and unloading progressively weaken the material. Over time, this weakening may lead to structural failures, compromising the integrity of the rack and increasing the risk of component detachment during transport, posing an injury hazard. Additionally, the E-Bike Rack failure can allow a bicycle to detach and become a road hazard, increasing the risk of a crash. As of September 20th, 2024, the company has received 16 reports of incidents in Canada. No injuries have been reported.

What you should do

• Consumers should immediately stop using the recalled Kilimanjaro products and return them to Costco for a full refund.
• For more information, consumers can contact Kilimanjaro support by telephone at 1-888-449-9608, Monday through Friday, 12:00 PM to 7:30 PM ET, by email at recall@kilimanjarogear.com or visit the company website.
• Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
• Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
• This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.