Public recall detail

Hype Wireless Ltd. recalls Hype Roam Electric Self-Balancing Scooters

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Recall Safety notice
Quick summary

Quick summary: Hype Wireless Ltd. recalls Hype Roam Electric Self-Balancing Scooters .

Recommended action

Recommended action: compare your product with the official notice and follow the instructions published by the official source.

Recall details

Quick summary: Hype Wireless Ltd. recalls Hype Roam Electric Self-Balancing Scooters .

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

Brand

Affected products

DescriptionHype Roam Electric Self-Balancing Scooter Product description This recall involves Hype Roam brand self-balancing scooters, also called hoverboards. The hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. Roam brand hoverboards were sold in black, red and blue. "Roam" is printed on a sticker attached to the undercarriage of the scooter. The affected products can be identified by the model number HY RM and the following UPCs: 888255159342; 888255159328; 888255159304. Hazard identified The lithium-ion battery packs in the self-balancing scooters can overheat, posing a risk of the products smoking, catching fire and/or exploding. Health Canada has not received any reports of incidents or injuries to Canadians related to the use of these affected products. Hype Wireless Ltd. has received one report of a self-balancing scooter/hoverboard overheating and smoking in the United States. There have been no reports of injuries or property damage. Number sold Approximately 650 units of the affected scooters were sold at Bed Bath & Beyond stores across Canada and online in Canada. Time period sold The affected scooters were sold from November 2015 to December 2015. Place of origin Manufactured in China. Companies Manufacturer Hype Wireless Ltd Edison New Jersey UNITED STATES Images (select thumbnail to enlarge - opens in a new window)

What you should do

  • Consumers should stop using the product immediately and contact Hype Wireless Ltd. to arrange for a free repair or replacement.
  • For additional information, consumers may contact Hype Wireless Ltd. at 1-866-449-7186 from Monday to Friday between 9:30 a.m. to 6:30 p.m. EST or by visiting the company's website.
  • Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
  • Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
  • This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional official information
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Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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