Public recall detail

Hot Chocolate Pots recalled due to Fire Hazard

2023-01-19

critical
Recall Safety notice
Quick summary

Quick summary: Hot Chocolate Pots recalled due to Fire Hazard . Date: 2023-01-19.

Recommended action

Recommended action: stop using or consuming the product if you believe it matches the recall, review the official details, and follow the instructions from the official source.

Recall details

Quick summary: Hot Chocolate Pots recalled due to Fire Hazard . Date: 2023-01-19.

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

BrandWilliams Sonoma
ProductLifetime Brand Hot Chocolate Pots
IssueConsumer products - Fire hazard
IdentificationRA-72569

Affected products

BrandWilliams Sonoma
ProductLifetime Brand Hot Chocolate Pots
DescriptionThis recall involves hot chocolate pots with SKU/UGS number 9292417. The SKU/UGS number is located on the bottom of the box. The Hot Chocolate Pot is white with a red lid. The ceramic pot features a reindeer on the frontside. The Hot Chocolate Pot includes a battery-operated frothing wand. The date code 5/22 is displayed on the bottom of the pot.

Issue

The hot chocolate pots are mislabeled as microwave safe. If microwaved, the metallic paint on the pots can spark, posing a fire hazard. As of January 12, 2023, the company has received no reports of incident and no reports of injury in Canada or the United States.

What you should do

  • Consumers should immediately stop using the recalled pots and contact Williams-Sonoma for instructions on how to return the product for a full refund plus a $20 gift card.
  • For more information, consumers can contact Williams-Sonoma by telephone toll-free at 1-855-801-9416 from 7:00 am to 12:00 am ET Monday Through Friday, by email or visit the company’s website.
  • Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Williams-Sonoma Inc.
  • Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
  • Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
  • This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional official information
AudienceGeneral public
CategoryConsumer products - Household items
CompaniesDistributor Williams-Sonoma Inc. San Francisco California UNITED STATES Importer Lifetime Brands Inc. Garden City New York UNITED STATES
Published byHealth Canada
Alert / recall typeConsumer product recall
Identification numberRA-72569
Background{}
CompaniesDistributor Williams-Sonoma Inc. San Francisco California UNITED STATES Importer Lifetime Brands Inc. Garden City New York UNITED STATES
AudiencesGeneral public
Source updated2023-01-19

Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

Starting...

Related recalls

Similar recalls and safety notices.

Loading related recalls...