Public recall detail

Honda EU7000is Portable Generators recalled due to fire hazard

2023-09-25

critical
Recall Safety notice
Quick summary

Quick summary: Honda EU7000is Portable Generators recalled due to fire hazard . Date: 2023-09-25.

Recommended action

Recommended action: stop using or consuming the product if you believe it matches the recall, review the official details, and follow the instructions from the official source.

Recall details

Quick summary: Honda EU7000is Portable Generators recalled due to fire hazard . Date: 2023-09-25.

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

Brand
ProductHonda EU7000is Portable Generators
IssueConsumer products - Fire hazard
IdentificationRA-74324

Affected products

ProductHonda EU7000is Portable Generators
DescriptionThis recall involves Honda Portable generators with model number EU7000is. They are red and gray in color and measure about 33 inches long, 28 inches wide and 28 inches high. Honda and EU7000is are printed on the side of the generator. The following serial numbers are included in this recall: EEJD-1365339 through EEJD-1365644. The serial number decal is located inside the access door.

Issue

The fuel filler cap may not seal properly, resulting in fuel and/or fuel vapor leaking, posing a fire hazard. As of September 21, 2023, the company has received no reports of incidents or injuries in Canada.

What you should do

  • Consumers should immediately stop using the recalled Honda EU7000is Portable Generators and contact an authorized Honda Power Equipment dealer to schedule an appointment for a free repair. Honda is contacting all known purchasers directly.
  • For more information, consumers can contact Honda Canada Customer Relations at 1-888-9HONDA9 (1-888-946-6329) from 9 a.m. to 7:30 p.m. ET, Monday through Friday, or visit the company website and click on “Recalls and Updates” at the bottom of the page for more information.
  • Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
  • Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
  • This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional official information
AudienceGeneral public
CategoryConsumer products - Appliances
CompaniesRetailer Honda Canada Inc Markham, Ontario Canada Manufacturer American Honda Motor Co. Inc. Torrance, California United States of America
Published byHealth Canada
Alert / recall typeConsumer product recall
Identification numberRA-74324
Background{}
CompaniesRetailer Honda Canada Inc Markham, Ontario Canada Manufacturer American Honda Motor Co. Inc. Torrance, California United States of America
AudiencesGeneral public
Source updated2023-09-25

Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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