Public recall detail

HoMedics Therapist Select Percussion Personal Massagers Recalled Due to Fire and Burn Hazards

2024-01-04

high
Recall Safety notice
Quick summary

Quick summary: HoMedics Therapist Select Percussion Personal Massagers Recalled Due to Fire and Burn Hazards . Date: 2024-01-04.

Recommended action

Recommended action: stop using or consuming the product if you believe it matches the recall, review the official details, and follow the instructions from the official source.

Recall details

Quick summary: HoMedics Therapist Select Percussion Personal Massagers Recalled Due to Fire and Burn Hazards . Date: 2024-01-04.

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

BrandHoMedics®
ProductHoMedics Therapist Select Percussion Personal Massagers
IssueConsumer products - Burn hazard Consumer products - Fire hazard
IdentificationRA-74782

Affected products

BrandHoMedics®
ProductHoMedics Therapist Select Percussion Personal Massagers
DescriptionThis recall involves the HoMedics Therapist Select Massagers with model number HHP-715 or HHP-715-CA. The product has a 120 VAC, 60 HZ power cord. "HoMedics" is printed on the side of the barrel of the product. The products are black with a handle, housing and massage head attached to the end. The product has four interchangeable massage heads. Only manufacturing dates through the end of 2022 and prior are included in the recall. The manufacturing date is represented by a date code found on a sticker on the underside of the barrel of the product. Date codes are a 4 digit number WWYY where WW is the sequential week of the year and YY is the last two digits of the manufacturing year. Only products with a YY of 21 and 22 are subject to this recall. The UPC code of the product is 0031262099662.

Issue

The massagers can overheat while charging, posing fire and burn hazards. As of December 21th, 2023, HoMedics has received 4 reports of overheating while charging, in Canada, and no reports of injuries. In the United States, Homedics has received 13 reports of overheating while charging and 1 report of a burn to a consumer’s thumb.

What you should do

  • Consumers should immediately stop using and charging the recalled massagers and contact Homedics for instructions to receive a full refund or a refund in the form of a credit towards any Homedics product including a 20% bonus.
  • For more information, consumers may contact Homedics by telephone at 888-225-7378 from 8:30 am to 5 pm EST Monday through Friday, or visit the company website at: Homedics.ca/customer-support/ and click on Recalls.
  • Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and FKA Distributing Co. LLC, d/b/a Homedics.
  • Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
  • Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
  • This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional official information
AudienceGeneral public
CategoryConsumer products - Beauty and personal care
CompaniesImporter Homedics U.S.A. LLC (d/b/a Homedics Group Canada) Mississauga, ON Distributor FKA Distributing Co. LLC, d.b.a HoMedics Michigan, USA
Published byHealth Canada
Alert / recall typeConsumer product recall
Identification numberRA-74782
Background{}
CompaniesImporter Homedics U.S.A. LLC (d/b/a Homedics Group Canada) Mississauga, ON Distributor FKA Distributing Co. LLC, d.b.a HoMedics Michigan, USA
AudiencesGeneral public
Source updated2024-01-04

Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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