Public recall detail

Hard Disk Drives in Azurion and Allura Systems

2026-05-15

medium
Radiology Performance
Quick summary

Quick summary: Hard Disk Drives in Azurion and Allura Systems . Reason: Performance. Category: Radiology. Date: 2026-05-15.

Recommended action

Recommended action: compare your product with the official notice and follow the instructions published by the official source.

Recall details

Quick summary: Hard Disk Drives in Azurion and Allura Systems . Reason: Performance. Category: Radiology. Date: 2026-05-15.

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

BrandPHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
ProductHard Disk Drives in Azurion and Allura Systems
IssueMedical devices - Performance
Recall classType II
IdentificationRA-82082

Affected products

ProductAllura Xper FD20 OR Table (Product Of Alluraclarity Family)
LotNot applicable.
Model722035
Serial numberNot applicable.
DescriptionAllura Xper FD20 OR Table (Product Of Alluraclarity Family)
ProductAllura Xper FD20/15
LotNot applicable.
Model722058
Serial numberNot applicable.
DescriptionAllura Xper FD20/15
ProductAllura Xper FD20 (Product Of Alluraclarity Family)
LotNot applicable.
Model722028
Serial numberNot applicable.
DescriptionAllura Xper FD20 (Product Of Alluraclarity Family)
ProductAllura Xper FD20/10 (Product Of Alluraclarity Family)
LotNot applicable.
Model722029
Serial numberNot applicable.
DescriptionAllura Xper FD20/10 (Product Of Alluraclarity Family)
ProductAzurion 7 M12
LotNot applicable.
Model722 223
Serial numberNot applicable.
DescriptionAzurion 7 M12
ProductAzurion 7 M12
LotNot applicable.
Model722 078
Serial numberNot applicable.
DescriptionAzurion 7 M12
ProductAzurion 7 B12
LotNot applicable.
Model722 067
Serial numberNot applicable.
DescriptionAzurion 7 B12
ProductAllura Xper FD20/20 (Product Of Alluraclarity Family)
LotNot applicable.
Model722038
Serial numberNot applicable.
DescriptionAllura Xper FD20/20 (Product Of Alluraclarity Family)
ProductAllura Xper FD10 (Product Of Alluraclarity Family)
LotNot applicable.
Model722026
Serial numberNot applicable.
DescriptionAllura Xper FD10 (Product Of Alluraclarity Family)
ProductAzurion 7 B20
LotNot applicable.
Model722 068
Serial numberNot applicable.
DescriptionAzurion 7 B20
ProductAllura Xper FD10
LotNot applicable.
Model001443
Serial numberNot applicable.
DescriptionAllura Xper FD10
ProductAllura Xper FD10/10 (Product Of Alluraclarity Family)
LotNot applicable.
Model722027
Serial numberNot applicable.
DescriptionAllura Xper FD10/10 (Product Of Alluraclarity Family)
ProductAzurion 7 M20
LotNot applicable.
Model722 224
Serial numberNot applicable.
DescriptionAzurion 7 M20
ProductAzurion 7 M20
LotNot applicable.
Model722 079
Serial numberNot applicable.
DescriptionAzurion 7 M20

Issue

Philips has identified that Hard Disk Drives (HDDs) used in the PCS of Azurion and Allura systems may show a decrease in performance as they age, particularly beyond six years of service. Issues with an HDD may, depending on the specific system PC in which the affected HDD is installed, result in loss of imaging functionality. Additionally, in Allura systems, this may lead to loss of motorized movement, or loss of data. In some cases, a system restart may temporarily restore functionality.

What you should do

  • Contact the manufacturer if you require additional information.
Additional official information
AudienceHealthcare
CategoryHealth products - Medical devices - Radiology
CompaniesPhilips Medical Systems Nederland B.V. Veenpluis 6, Best, Netherlands, 5684 PC
Recall date2026-05-07
Published byHealth Canada
Recall classType II
Alert / recall typeHealth product recall
Identification numberRA-82082
Background{}
CompaniesPhilips Medical Systems Nederland B.V. Veenpluis 6, Best, Netherlands, 5684 PC
AudiencesHealthcare
Source updated2026-05-15

Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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