Hallmark Cad Bane Christmas Tree Ornament recalled due to the presence of mould

Issue

The Christmas tree ornaments were found to contain mould on the exterior surface of the ornament. Mould may pose a health risk to individuals with compromised immune systems, damaged lungs or an allergy to mould. As of November 8, 2024, the company has received 12 incident reports of mould contamination in Canada, and no injuries have been reported.

What you should do

• Consumers should immediately stop using the recalled ornament and return it to their Hallmark Gold Crown store, or follow the return instructions on the company’s website to receive a postage paid shipping label, for a refund. No purchase receipt is required to receive the refund.
• For more information, consumers can contact Hallmark Canada by telephone toll-free at 1-844-807-9624 from 8:30 a.m. to 4:30 p.m. EST Monday through Friday, by email, or visit the company website.
• Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
• Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
• This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.