Public recall detail

Fluke/Tektronix Scope Meters

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Recall Safety notice
Quick summary

Quick summary: Fluke/Tektronix Scope Meters .

Recommended action

Recommended action: compare your product with the official notice and follow the instructions published by the official source.

Recall details

Quick summary: Fluke/Tektronix Scope Meters .

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

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Affected products

DescriptionFluke/Tektronix Scope Meters Product description This recall involves the following scope meters: Fluke-190-104: 4-channel 100MHz BW scope meter Fluke-190-204: 4-channel 200MHz BW scope meter Tektronix THS3014: 4-channel 100MHz BW scope meter Tektronix THS3024: 4-channel 200MHz BW scope meter Note that other models of these product families are not affected. Hazard identified An error in a release of software code (containing firmware version V10.40 in Fluke units and V1.0 in Tektronix units) may cause incorrect display readings in the 50V and lower voltage ranges. As an example, the products can report a measurement of 10.0V as 100V or 100V as 10.0V. Neither Fluke/Tektronix Corporation nor Health Canada is aware of any reports of incidents or injuries to Canadians related to the use of these meters. Number sold Approximately 22 units of the affected Fluke scope meters and 14 units of the affected Tektronix meters were sold by Fluke/Tektronix and their authorized distributors across Canada. Time period sold Software V10.40 in Fluke units were shipped from February 5, 2012 to April 6, 2012, and software V1.0 in Tektronix units were shipped December 15, 2011 to April 6, 2012. Place of origin Manufactured in the Netherlands. Companies Manufacturer Tektronix Inc. Beaverton Importer Fluke Corporation Canada Mississauga Ontario CANADA Images (select thumbnail to enlarge - opens in a new window)

What you should do

  • Return these products to Fluke or Tektronix for a free software upgrade, or
  • Download and install the upgrade code from the Fluke and Tektronix websites, depending from which company the product was purchased.
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Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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