Public recall detail

Finnleo, Tylo, Polar, Radiant Health, and Helo Brand Saunas and Infrared Kits recalled due to fire and burn hazards

2026-09-17

high
Consumer products Consumer product recall
Quick summary

Quick summary: Finnleo, Tylo, Polar, Radiant Health, and Helo Brand Saunas and Infrared Kits recalled due to fire and burn hazards. Reason: Consumer product recall. Category: Consumer products. Date: 2026-09-17.

Recommended action

Recommended action: stop using or consuming the product if you believe it matches the recall, review the official details, and follow the instructions from the official source.

Recall details

Quick summary: Finnleo, Tylo, Polar, Radiant Health, and Helo Brand Saunas and Infrared Kits recalled due to fire and burn hazards. Reason: Consumer product recall. Category: Consumer products. Date: 2026-09-17.

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

BrandFinnleo, Tylo, Polar, Radiant Health, Helo, Sauna360, Saunatec, Tylohelo, No brand, Amerec
ProductFinnleo, Tylo, Polar, Radiant Health, and Helo Brand Saunas and Infrared Kits
IssueConsumer products - Fire hazard Consumer products - Burn hazard
IdentificationRA-82120

Affected products

BrandFinnleo
ProductSauna
ModelIS44, IS44-15, IS44-20, IS440-15, IS440-20, and IS565
BrandFinnleo
ProductSauna
ModelS810, S820, S825, S830, S840, S870, and S880
BrandFinnleo
ProductSauna
ModelSentinel 3
BrandFinnleo
ProductSauna
ModelSentinel Hybrid 2-20 and Sentinel Hybrid 3
BrandHelo
ProductSauna
ModelS820 and S870
BrandRadiant Health
ProductSauna
ModelIG810, IG820, IG825, IG830, IG840, IG870, and IG880
BrandRadiant Health
ProductSauna
ModelPause 1H, Pause 1H CA, Pause 2H, Pause 2H CA, Pause 2.5H, Pause 2.5H CA, Pause 3H, and Pause 3H CA
BrandSauna360
ProductSauna
ModelE510, E570, and E580
BrandSaunatec
ProductSauna
ModelB200, B200C, B300C, B300CC, B300CH, B400, B400C, B400CC, B810, B810C, B820, B820C, B830, B830C, B840, B840C, B870, B870C, B880, and B880C
BrandTylo
ProductSauna
ModelIG810, IG820, IG830, IG840, IG870, and IG880
BrandTylo
ProductSauna
ModelKiruna 1, Kiruna 2, and Kiruna 3
BrandTylo
ProductSauna
ModelKiruna Hybrid 2-15, Kiruna Hybrid 2-20, and Kiruna Hybrid 3
BrandTylohelo
ProductSauna
ModelB200, B200C, B300C, B300CC, B300CH, B400, B400C, B400CC, B810, B810C, B820, B820C, B830, B830C, B840, B840C, B870, B870C, B880, and B880C
BrandTylohelo
ProductSauna
ModelS810, S820, S825, S830, S840, S870, and S880
BrandNo brand
ProductSauna
ModelS810, S820, S825, S830, S840, S870, and S880
BrandSaunatec
ProductInfrared kits
ModelCarbonflex
BrandTylo
ProductInfrared kits
ModelSaunalogic
BrandHelo
ProductInfrared kits
ModelSaunalogic
BrandFinnleo
ProductInfrared kits
ModelSaunalogic
BrandAmerec
ProductInfrared kits
ModelSaunalogic
BrandFinnleo
ProductInfrared kits
ModelInfralogic
BrandSaunatec
ProductInfrared kits
ModelSaunalogic
BrandTylohelo
ProductInfrared kits
ModelSaunalogic
BrandTylo
ProductInfrared kits
ModelAspire
BrandTylo
ProductInfrared kits
ModelBliss

Issue

The infrared panels can short circuit, causing them to overheat, posing a fire and burn hazard. As of September 10, 2026, the company has received 5 reports of incidents and no reports of injury in Canada. In the United States and internationally, the company has received 67 reports of incidents and no reports of injuries.

What you should do

  • Consumers should immediately stop using the recalled product and contact Sauna360 to schedule a free in-home repair from a professional installer.
  • For more information, consumers can contact Sauna360 by telephone at 1-866-936-5962, 8 a.m. to 5 p.m. ET, Monday to Friday or by email at recall@sauna360.com.
  • Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Sauna360.
  • Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
  • Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
  • This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional official information
AudienceGeneral public
CategoryConsumer products - Household items
CompaniesManufacturer Sauna360 Cokato, Minnesota United States of America
Recall date2026-09-17
Published byHealth Canada
Alert / recall typeConsumer product recall
Identification numberRA-82120
Background{}
CompaniesManufacturer Sauna360 Cokato, Minnesota United States of America
AudiencesGeneral public
Source updated2026-09-17

Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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