Public recall detail

Expanded recall: MTB Hybrid Gen4 Pro Crank Arm recalled due to fall hazard

2025-09-10

high
Recall Safety notice
Quick summary

Quick summary: Expanded recall: MTB Hybrid Gen4 Pro Crank Arm recalled due to fall hazard. Date: 2025-09-10.

Recommended action

Recommended action: stop using or consuming the product if you believe it matches the recall, review the official details, and follow the instructions from the official source.

Recall details

Quick summary: Expanded recall: MTB Hybrid Gen4 Pro Crank Arm recalled due to fall hazard. Date: 2025-09-10.

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

BrandCube
ProductCube Samox Acid MTB Hybrid Gen4 Pro Crank Arm
IssueConsumer products - Fall hazard
IdentificationRA-78047

Affected products

ProductModel Name & Colour
ModelCube Bicycle Canadian Model Number
ProductStereo Hybrid ONE44 HPC Race 800 blackline
Model895107
ProductStereo Hybrid ONE44 HPC SLX 800 slab grey 'n' orange
Model895108
ProductStereo Hybrid ONE44 HPC AT 800 action team
Model895109
ProductStereo Hybrid ONE77 HPC SLX 800 desert stone 'n' black
Model895111
ProductStereo Hybrid ONE77 HPC AT 800 action team
Model895112
ProductReaction Hybrid Pro 800 Allroad metallic grey 'n' black
Model895119, 895120
ProductKathmandu Hybrid ONE 600 polar white 'n' black
Model895127, 895128
ProductKathmandu Hybrid Pro 800 dusty olive 'n' gold
Model895129, 895130
ProductKathmandu Hybrid Comfort Pro 800 night 'n' chrome
Model895131, 895132
ProductNuroad Hybrid C:62 Race 400X desert stone 'n' green (FE)
Model895137
ProductEditor Hybrid Pro 400X black 'n' spectral (FE)
Model895102, 895142
ProductEditor Hybrid SLT 400X goblin 'n' glossy (FE)
Model895103

Issue

The crank arms may be loose and detach from the bottom bracket resulting in a fall hazard. As of November 27, 2025 the company has received no reports of incidents in Canada, and no reports of injuries.

What you should do

  • Consumers should immediately stop using the recalled crank arms and visit their Cube dealer to have their crank arm inspected and to have the crank bolts replaced.
  • For more information, consumers can contact EU-CAN Distribution Inc. by telephone at 1-888-997-2885 Ext. “0”, Monday to Friday between 9am to 5pm EST and by email at customerservice@eucan.bike or visit the company website.
  • Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
  • Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
  • This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional official information
AudienceGeneral public
CategoryConsumer products - Sports and fitness
CompaniesDistributor EU-CAN Distribution Inc. Victoria, BC Canada Manufacturer CUBE Bikes Pending System GmbH & Co. KG Waldershof, Bavaria Germany
Recall date2025-09-10
Published byHealth Canada
Alert / recall typeConsumer product recall
Identification numberRA-78047
Background{}
CompaniesDistributor EU-CAN Distribution Inc. Victoria, BC Canada Manufacturer CUBE Bikes Pending System GmbH & Co. KG Waldershof, Bavaria Germany
AudiencesGeneral public
Source updated2025-12-04

Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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