Quick summary: Elektron BP-1 Power Handles Recalled due to Burn and Fire Hazards. Date: 2021-11-03.
Elektron BP-1 Power Handles Recalled due to Burn and Fire Hazards
2021-11-03
Recommended action: stop using or consuming the product if you believe it matches the recall, review the official details, and follow the instructions from the official source.
Recall details
Quick summary: Elektron BP-1 Power Handles Recalled due to Burn and Fire Hazards. Date: 2021-11-03.
Affected product details
Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.
Affected products
Issue
The wiring within the power cord can short-circuit and cause it to overheat, posing fire and burn hazards. As of August 3, 2021, the company has received no reports of incidents or injuries in Canada. In the United States, the company has received one report of incident with no reports of injuries.
What you should do
- Consumers should immediately stop using the recalled Elektron BP-1 Power Handles and contact Elektron to arrange free return shipping and a full refund.
- For more information, consumers may contact Elektron toll-free at 888-312-2709 from 10:00am to 4:00pm PST Monday through Friday, email at support@elektron.se, or online at https://bp1-support.elektron.se
- Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
- Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
- This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
- Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Elektron Music Machines.
- Consumers may view the release by the US CPSC on the Commission’s website.
Additional official information
Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.
Frequently asked questions
Answers based on the official recall notice.
Product images
Official product images from Health Canada.
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