Public recall detail

Elektron BP-1 Power Handles Recalled due to Burn and Fire Hazards

2021-11-03

critical
Recall Safety notice
Quick summary

Quick summary: Elektron BP-1 Power Handles Recalled due to Burn and Fire Hazards. Date: 2021-11-03.

Recommended action

Recommended action: stop using or consuming the product if you believe it matches the recall, review the official details, and follow the instructions from the official source.

Recall details

Quick summary: Elektron BP-1 Power Handles Recalled due to Burn and Fire Hazards. Date: 2021-11-03.

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

BrandElektron
ProductElektron BP-1 Power Handles
IssueConsumer products - Burn hazard Consumer products - Fire hazard
IdentificationRA-63528

Affected products

BrandElektron
ProductElektron BP-1 Power Handles
DescriptionThis recall involves the Elektron BP-1 Power Handles, which serves as an accessory portable power source for Elektron music synthesizers and music effects devices. In some cases a short-circuit may occur in the power cord that can cause overheating and a smell of burning plastic that may result in fire and burn hazards.

Issue

The wiring within the power cord can short-circuit and cause it to overheat, posing fire and burn hazards. As of August 3, 2021, the company has received no reports of incidents or injuries in Canada. In the United States, the company has received one report of incident with no reports of injuries.

What you should do

  • Consumers should immediately stop using the recalled Elektron BP-1 Power Handles and contact Elektron to arrange free return shipping and a full refund.
  • For more information, consumers may contact Elektron toll-free at 888-312-2709 from 10:00am to 4:00pm PST Monday through Friday, email at support@elektron.se, or online at https://bp1-support.elektron.se
  • Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
  • Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
  • This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
  • Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Elektron Music Machines.
  • Consumers may view the release by the US CPSC on the Commission’s website.
Additional official information
AudienceGeneral public
CategoryConsumer products - Electronics
CompaniesManufacturer Elektron Music Machines Göteborg SWEDEN
Published byHealth Canada
Alert / recall typeConsumer product recall
Identification numberRA-63528
Background{}
CompaniesManufacturer Elektron Music Machines Göteborg SWEDEN
AudiencesGeneral public
Source updated2021-11-03

Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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