Public recall detail

DR Pro Tow-Behind Field and Brush Mowers recalled due to fire hazard

2023-11-09

critical
Recall Safety notice
Quick summary

Quick summary: DR Pro Tow-Behind Field and Brush Mowers recalled due to fire hazard . Date: 2023-11-09.

Recommended action

Recommended action: stop using or consuming the product if you believe it matches the recall, review the official details, and follow the instructions from the official source.

Recall details

Quick summary: DR Pro Tow-Behind Field and Brush Mowers recalled due to fire hazard . Date: 2023-11-09.

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

Brand
ProductDR Pro Tow-Behind Field and Brush Mowers
IssueConsumer products - Fire hazard
IdentificationRA-74534

Affected products

ModelTB25044BEN
Serial numberAll serial numbers beginning with “TB2”; in addition, 3002188267 to 3004310751
ModelTB25044BENC
Serial number3003005232 to 3004525033
ModelTB25044BENR
Serial number3004734233, 3004835965, 3005064288, 3005471720, 3005548665, 3007678624, 3008122643
ModelTB25044GENG
Serial number3003540054 to 3004428691
ModelTBM 20A ED TDVEOF1
Serial numberAll serial numbers beginning with TB; in addition, 3002751210
ModelTBM 20A EN TDVEOD3
Serial numberAll serial numbers
ModelTBM 20A EN TDVEOF3
Serial numberAll serial numbers
ModelTBM20AENTDVEOF3
Serial number3002188263 to 3002490281

Issue

The exhaust pipe can break and cause damage to the unit due to excessive heat, especially in the presence of dry cuttings or spilled fuel, posing fire and burn hazards. As of October 27, 2023, the company has received no reports of injuries or incidents in Canada. In the United States, the company has received 14 reports of fires potentially associated with the issue and no reports of injuries.

What you should do

  • Consumers should immediately stop using the recalled mowers and contact DR Power Equipment for a prorated refund or credit in the amount of the prorated refund toward a new DR Power product. The prorated refund or credit will be determined based on the age of the unit. DR Power will be contacting all known consumers directly.
  • For more information, consumers can contact DR Power Equipment by telephone at 1-800-854-1565 from 8:30 a.m. to 5 p.m. ET Monday through Friday, by email at recalls@DRPower.com, or at the http://lvtbrc.com/ or www.drpower.com and click on Product Recalls at the bottom of the page for more information.
  • Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and DR Power Equipment.
  • Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
  • Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
  • This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional official information
AudienceGeneral public
CategoryConsumer products - Other
CompaniesDistributor DR Power Equipment, Inc. South Burlington, Vermont United States Manufacturer Generac Power Systems, Inc. Waukesha, Wisconsin United States
Published byHealth Canada
Alert / recall typeConsumer product recall
Identification numberRA-74534
Background{}
CompaniesDistributor DR Power Equipment, Inc. South Burlington, Vermont United States Manufacturer Generac Power Systems, Inc. Waukesha, Wisconsin United States
AudiencesGeneral public
Source updated2023-11-09

Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

Starting...

Related recalls

Similar recalls and safety notices.

Loading related recalls...