Public recall detail

Danby brand free-standing and slide-in electric ranges recalled due to tip-over hazard

2021-12-29

high
Recall Safety notice
Quick summary

Quick summary: Danby brand free-standing and slide-in electric ranges recalled due to tip-over hazard. Date: 2021-12-29.

Recommended action

Recommended action: stop using or consuming the product if you believe it matches the recall, review the official details, and follow the instructions from the official source.

Recall details

Quick summary: Danby brand free-standing and slide-in electric ranges recalled due to tip-over hazard. Date: 2021-12-29.

Official details

Affected product details

Structured information extracted from the official recall notice. Confirm the identifiers and instructions in the original notice.

Brand
ProductDanby brand free-standing and slide-in electric ranges
IssueConsumer products - Burn hazard
IdentificationRA-63765

Affected products

ModelDER244WC DEC244WCA
Serial numberHS584506P

Issue

In some homes, the ranges could tip-over if a heavy weight is placed on an open oven door, posing a risk of burn injuries from hot food or liquids in cooking containers. As of December 17, 2021, the company has received no reports of incidents or injuries in Canada or the United States.

What you should do

  • Consumers should use the model and serial numbers above to determine if their appliance is subject to this notice. If it is, they should not place any heavy objects on the open oven door and contact Danby Appliances to schedule a free inspection and repair.
  • For more information, consumers may contact Danby Appliances online or by telephone toll-free at 1-877-246-2296 Monday through Thursday between 8:30 a.m. and 6:00 p.m. EST, and Friday 8:30 a.m. to 4:30 p.m. EST, for assistance on repair or replacement of the part.
  • Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
  • Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
  • This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional official information
AudienceGeneral public
CategoryConsumer products - Appliances
CompaniesDistributor Danby Products Limited Guelph, Ontario CANADA Manufacturer Mabe SA de CV Miguel Hidalgo Ciudad de Mexico MEXICO
Published byHealth Canada
Alert / recall typeConsumer product recall
Identification numberRA-63765
Background{}
CompaniesDistributor Danby Products Limited Guelph, Ontario CANADA Manufacturer Mabe SA de CV Miguel Hidalgo Ciudad de Mexico MEXICO
AudiencesGeneral public
Source updated2021-12-29

Contains information licensed under the Open Government Licence – Canada. SafetyPulse is independent of the Government of Canada.

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